Shane was proactive and responsive throughout the entire process ensuring things went off without a hitch. As a first time home buyer I had a seemingly endless amount of questions and concerns, all of which Shane fielded patiently and professionally. Over all, I had a great experience with Shane and Rocket Mortgage.
Eric Schmidt
Eric Schmidt
551
Shane was awesome, professional and delivered in what he said he'd do. I was very pleased!
Jon Partridge
Jon Partridge
551
Shane Kelly is extremely helpful, down to earth, and tremendously knowledgeable, about all of your needs when it comes to this process. His style is straight forward and Kind. I would recomend him to anyone doing this process.
Darrell Carden
Darrell Carden
551
I was looking for a mortgage company to assist me in buying a home, i was moving from Virginia to Florida and wanted to get qualified so i knew what price range was best for my budget, I am a USAF veteran so i looked at military .com and i saw Rocket Mortgages loans, I had seen how Rocket Mortgages loans had helped to many different charities i decided send a email for more information. I was ...I was looking for a mortgage company to assist me in buying a home, i was moving from Virginia to Florida and wanted to get qualified so i knew what price range was best for my budget, I am a USAF veteran so i looked at military .com and i saw Rocket Mortgages loans, I had seen how Rocket Mortgages loans had helped to many different charities i decided send a email for more information. I was contacted by Shane Kelly who was very helpful and understanding that this process might take some time, We did the pre approval at that time, I then moved to Florida on Dec. 28th 2015 , Started looking for my new home, Several i found but the home inspections i found several costly things wrong, On one home i had started the closing with Shane then decided to much cost in repairs, He just said no problem lets move on, I found a home at a great price and we started the process, He sent me all the info he needed to process the loan, and i closed on Feb 29th.. Shane was more than a mortgage guy trying to make his money, he got me the best interest rates at the time and kept in touch to make sure everything was going ok . I had my realtor contact Shane to also help with the process.. When i do buy my next home i will contact Shane Kelly,I felt he was honest,loyal and went out of his way to make my home process as easy as possible Read MoreRead Less
Don Haskins
Don Haskins
551
Shane was extremely helpful and was very quick to answer any questions I had throughout the process. I highly recommend Shane and was very satisfied with his commitment to ensuring the process was as worry free as possible.
Washington Elem
Washington Elem
551
Answered all questions in a quick and timely manner.
Michael Keene
Michael Keene
551
Being a first time buyer Shane is making it super easy, he calls when its convenient to me and I know if I have questions even on the weekends he always responds back in a timely manor.
Kristin Bell
Kristin Bell
551
I know the home buying process can feel intimidating but working with Shane Kelly made it a real pleasure. He explained each step along the way so that we knew exactly what to expect. He was always available to answer our questions, even during hours when you normally wouldn't expect to reach someone. I would recommend Shane to anyone!
Brent Hastings
Brent Hastings
551
Shane is a pleasure to work with on a mortgage; he is very responsive and follows thru to a "T".
Zaigham Hayat
Zaigham Hayat
551
Excellent customer service and great mortgage knowledge.
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