From the beginning of the loan process until the end Shane was very helpful and made my experience with obtaining a loan a very easy process. Shane took the initiative in the very beginning to make the loan process go forward a much easier process. In the beginning there were a few obstacles and Shane quickly help me resolve all of the obstacles. Any time I needed to contact him he was always ...From the beginning of the loan process until the end Shane was very helpful and made my experience with obtaining a loan a very easy process. Shane took the initiative in the very beginning to make the loan process go forward a much easier process. In the beginning there were a few obstacles and Shane quickly help me resolve all of the obstacles. Any time I needed to contact him he was always there and always contacted me back right away. He was genuinely trying to help me unlike many other companies out there. He took the whole process to another level of customer service. I look forward to do business again with Shane and will definitely recommend him to everyone I know who needs help getting a loan for a house.Read MoreRead Less
Larry Orlowski
Larry Orlowski
551
Shane did a great job qualifying my client so it was a breeze when it was time to put an offer on a home. He keeps in contact with you with the progress of the loan process.
Jordan Smith
Jordan Smith
551
Shane kept in contact with me thoughout the process. Anytime I called and asked him questions, he answered them with confidence. If I had to call and leave a voicemail, Dhane was great about getting back to me within an hour.
Brenda Rece
Brenda Rece
551
Shane was unbelievable. He explained everything and very professional. The truth we could not have gotten better service anywhere. Thank you so much!
John Karen Barker
John Karen Barker
551
Shane was amazing and really put us at ease. He was by far our favorite representative at Rocket Mortgage. I would definitely recommend him to anyone that is interested in buying a home.
Sharon Faust
Sharon Faust
551
Fast, professional service, prompt response to any questions. Amazing customer service! Four thumbs up!
Christine Nolan
Christine Nolan
551
Great guy he get thing done fast and professional
Marilou Valencia Folkerts
Marilou Valencia Folkerts
551
Shane made this process extremely easy. He always kept us in the loop and even acted as a pep coach when sometimes the paperwork seems overwhelming. Thank You very much!!!
Dave Matthews
Dave Matthews
551
Shane deserves a bonus! He did an outstanding job in communicating with us and helping us get the loan finished. We appreciate his courtesy and professionalism!
Aaron Tichnell
Aaron Tichnell
541
Shane was very helpful throughout the loan process.
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