Sierra Kopp

Cleveland, OH

NMLS 1708379

Triple Crown Banker

Sierra's Reviews

Olin Slaton
Very polite, call you back in time, answer all my question very informative
Lisa Carlson
Sierra handled all of my concerns in a timely fashion. She was professional personal and I would recommend Rocket Mortgage with Sierra to anyone; pain free easy dealings.
Marta Guillory
Sierra not only made this experience one of the best I’ve had while negotiating the refinance process but she also went above and beyond my expectations of someone in her profession. I have and will continue to pass her contact information on to other who can benefit from her extensive knowledge and superb customer service. I would do business with Rocket Mortgage based on the experience that she ...Sierra not only made this experience one of the best I’ve had while negotiating the refinance process but she also went above and beyond my expectations of someone in her profession. I have and will continue to pass her contact information on to other who can benefit from her extensive knowledge and superb customer service. I would do business with Rocket Mortgage based on the experience that she provided.Read MoreRead Less
Stacy Roulette
I hadn't refinanced my home sooner because I dreaded the "process." Sierra Kopp made things easy and clear to understand. When I wasn't sure about something that I needed to do she got back to me quickly and walked me through the steps. I felt like I was a priority to her.
Doug Slay
Sierra was fantastic from start to finish. Even when our loan was being worked on by a different department, Sierra took our calls and answered our questions. If she didn’t have an answer, she would return our calls every time. She is the only reason we decided to move forward with our loan. My wife, called to ask questions and get some information. Sierra set a professional yet friendly tone that...Sierra was fantastic from start to finish. Even when our loan was being worked on by a different department, Sierra took our calls and answered our questions. If she didn’t have an answer, she would return our calls every time. She is the only reason we decided to move forward with our loan. My wife, called to ask questions and get some information. Sierra set a professional yet friendly tone that carried from start to finish.Read MoreRead Less
Reed Dwayne
Mrs. Kopp is a true professional. Very polite, easy to work with, and know her job well.
Clint Simmons
VERY GOOD EXPERIENCE WITH SIERRA!!! SHE IS VERY NICE TO TALK WITH, AND IS HELPFUL WITH EVERY QUESTION THAT I HAD! SHE IS ALWAYS PLEASANT AND UNDERSTANDING. I WOULD RECOMMEND HER TO ANYONE FOR A GREAT TRANSACTION!!!! THANK YOU SIERRA FOR BEING THERE!!!
JS Montoya
Sierra is absolutely amazing. She has amazing customer service skills. She is fast and efficient. She made this entire process so easy. I would do it again. Lol
Jackie Hutchins
Sierra did a excellent job . was a pleasure to work with her also very patient person
Ralph Giannola
Sierra was the most professional rep we have ever worked with at Rocket Mortgage. Her communications were timely, thorough and very explanatory in nature. She was always one step ahead of our questions and her follow-up was impeccable. We would gladly refer anyone looking for a refi or a mortgage to deal exclusively with Ms. Sierra Kopp. Thanks for giving us the best experience possible.
Best ...Sierra was the most professional rep we have ever worked with at Rocket Mortgage. Her communications were timely, thorough and very explanatory in nature. She was always one step ahead of our questions and her follow-up was impeccable. We would gladly refer anyone looking for a refi or a mortgage to deal exclusively with Ms. Sierra Kopp. Thanks for giving us the best experience possible.
Best regards,
Ralph Giannola
Karen SnyderRead MoreRead Less