My experience with Skylar and Rocket Mortgage was outstanding. I have long-term relationships with 2 other banks so I have a good basis for comparison. And, I am a retired manufacturing manager and do recognize an organization which has good & robust processes. Rocket Mortgage has been thoughtfully organized to quickly and efficiently allow the Customer and Rocket Mortgage to exchange ...My experience with Skylar and Rocket Mortgage was outstanding. I have long-term relationships with 2 other banks so I have a good basis for comparison. And, I am a retired manufacturing manager and do recognize an organization which has good & robust processes. Rocket Mortgage has been thoughtfully organized to quickly and efficiently allow the Customer and Rocket Mortgage to exchange necessary information and to keep each other informed. No less important is the Customer Service culture which has been created at Rocket Mortgage so that all team members are responsive to the Customer. I first arranged a mortgage through Rocket Mortgage 4 years ago. Recently I needed to refinance to raise money for a charitable project I am sponsoring. After my first experience with Rocket Mortgage I did not bother to investigate alternative mortgage providers. Nobody could be better than Rocket Mortgage. Thanks Skylar!Read MoreRead Less
Frank Urmey
Frank Urmey
551
Skylar was well informed, always helpful, extremely responsive in getting back to you immediately. He made what is usually a very annoying process as good as it could possibly be. Thanks again, Frank
Tom Murray
Tom Murray
551
Skylar listens and is quick to accomplish, persistent, thorough and detailed.
Kelley DeRiemer
Kelley DeRiemer
551
Skylar has worked with us on several home loans in the past few years. He is a gentleman, very professional and extremely competent. The process was the easiest and most convenient that my husband and I have ever dealt with in securing a home loan. We will use Skylar again in the future for sure.
Janet Weston
Janet Weston
551
Skylar was easy to work with. Precise and made it an easy process.
Hans-Volker Schyma
Hans-Volker Schyma
551
The most straight forward experience for a new loan, I ever experienced.
Roger Wilhelm
Roger Wilhelm
551
Skylar is very informative and detailed when answering questions. When you need help and are confused in the "teck" generation he's right there to point you in the right direction. He takes the "is this worth it" out of the process.
David Umansky
David Umansky
551
Skyler was a champ. He moved things along, kept me informed and generally did everything right.
Leeds Davis
Leeds Davis
551
Skylar did an excellent job facilitating my re-fi. The entire process was seamless: all paperwork and information requests were pompt and efficient...no time wasted. Many thanks.
Allen Spath
Allen Spath
551
When you ask a serious question (concerning spending a ton of money over a number of years), you expect not only a serious answer, you expect "knock your socks service," and with Rocket Mortgage (each time I've utilized them), and especially with Skylar, I was blown away at the urgency they gave my "needs," "budget," and "constant questions I wanted addressed" to help me make the best decision for...When you ask a serious question (concerning spending a ton of money over a number of years), you expect not only a serious answer, you expect "knock your socks service," and with Rocket Mortgage (each time I've utilized them), and especially with Skylar, I was blown away at the urgency they gave my "needs," "budget," and "constant questions I wanted addressed" to help me make the best decision for my family and myself. It's a huge investment (a house), and your mortgage shouldn't be something you will regret re-doing, it should provide a smile and relief of any stress. I can certainly say Skylar and his entire team have helped me kick back and relax, knowing I will save $65-$70K over the next decade or so, and be able to handle the new payment without a sweat. TY Rocket Mortgage Team and my 5 stars to Skylar who broke his back (but I think it's normal for him), to more than satisfy this customer.Read MoreRead Less
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