Stephanie Taylor

Cleveland, OH

NMLS 1687891

Triple Crown Banker

Stephanie's Reviews

Matthew Robinson
I highly recommend Stephenie because she is actually truly- really good at what she does, one and two, she takes all the time in the world you need, and with no rush to help to explain things aka the process so even a "caveman," ME, can understand lol. No, just kidding she is a truly great person and a true professional to deal with in a somewhat stressful situation via refinancing your home. She...I highly recommend Stephenie because she is actually truly- really good at what she does, one and two, she takes all the time in the world you need, and with no rush to help to explain things aka the process so even a "caveman," ME, can understand lol. No, just kidding she is a truly great person and a true professional to deal with in a somewhat stressful situation via refinancing your home. She knows her business extremely well, which you will notice during the entire process, and she is hands down one of the best- if not the best person in her field I have worked with, and if there is anything she doesn't know,- which rarely ever happens- she will have an answer to you with 24 hours or less. I wish I had better words to help describe people like her, there are so few people anything close to her, but she truly cares about you and your business and making sure you are secure with every single step of the process. I couldn't reccommend her any higher, she is truly one of the best if not the best you could have to get this process completed with almost no fuss, or issues no small thing.Read MoreRead Less
Debbie Hardy
Stephanie was very helpful and patient answered all of my questions, if she didn't know the answer she found out and got back with me quickly. I would definitely work with Stephanie again and refer her.
Cindy Zamonas
Stephanie was such a pleasure to work with! She has such a kind personality and makes you feel so at ease with asking any questions you may have concerns about. She is very professional and is very knowledgeable and serious about her job! My husband and I are so happy we had the pleasure to work with Stephanie, and we always know she will be there for any extra support we would need. We can’t say ...Stephanie was such a pleasure to work with! She has such a kind personality and makes you feel so at ease with asking any questions you may have concerns about. She is very professional and is very knowledgeable and serious about her job! My husband and I are so happy we had the pleasure to work with Stephanie, and we always know she will be there for any extra support we would need. We can’t say enough about her work ethic. She is so enthusiastic, friendly, prompt with returning phone calls, and goes above and beyond your expectations! Thank you for all your help and support! It is greatly appreciated😊Read MoreRead Less
Wayne Thomas
Stephanie was friendly knowledgeable and very helpful. Above all she was very patient with us getting us through the computer portion of the application process.
Sharon Longino
Stephanie Taylor a Rocket Mortgage representative who was extremely polite and patient with me while speaking with her while I applied for a home equity loan. I would like to leave a glowing, 5-star review - as I had the best customer service by anyone I've ever dealt with at any company. She responded to each and every one of my emails and phone calls within a timely manner throughout the ...Stephanie Taylor a Rocket Mortgage representative who was extremely polite and patient with me while speaking with her while I applied for a home equity loan. I would like to leave a glowing, 5-star review - as I had the best customer service by anyone I've ever dealt with at any company. She responded to each and every one of my emails and phone calls within a timely manner throughout the process. She was wonderful and so helpful.

Thank you Coach Stephanie! You rock!Read MoreRead Less
Sam Perryman
Stephanie's the best. I would recommend her to others who have similar needs to mine.
Becca Warren
Stephanie was a gem to work with. She knew her stuff and did and did a great job of keeping me in the loop and educating me on what was happening. What she said would happen is what happened.
Brian Dishman
We received professional and helpful service on our first referencing of are home. Every question we had was answered in a timely manner Stephanie was easy to talk to and made sure we understood everything. We will absolutely refer Stephanie to family and friends or use her again in the future.
Gregory Beck
Very professional and kind to work with
Soneni Dee
Stephanie is great! She put my mind at ease to get my first mortgage completed on my own as a single mother now. In addition, Stephanie helped me understand how a mortgage loan truly works! Thanks, Stephanie