Taylor Story

Detroit, MI

NMLS 1510917

President's Club Banker

Taylor's Reviews

Michael Gass
I phoned Ms. Story only a few weeks ago with a question concerning refinancing our home. Today, it has been done! I was amazed at how quickly she grasped our situation and how abundantly helpful she was in all aspects of completing our refinance in such a short period of time.
Ms. Story proved herself to me a top notch professional in all aspects of professionalism, responsiveness, accessibility,...I phoned Ms. Story only a few weeks ago with a question concerning refinancing our home. Today, it has been done! I was amazed at how quickly she grasped our situation and how abundantly helpful she was in all aspects of completing our refinance in such a short period of time.
Ms. Story proved herself to me a top notch professional in all aspects of professionalism, responsiveness, accessibility, and follow up. Taylor was very personable in all of our communications. She truly made this a streamlined and enjoyable experience. Thank you Taylor for all you did; and thank you Rocket Mortgage for being the best mortgage company out there.

We truly appreciate your serviceRead MoreRead Less
Steve Kidner
Easy to talk to and went beyond to help me out
Lee Marion Lyon
Very friendly, professional and responsive. Taylor was always available and returned calls promptly. She even called to let me know she had gone home sick and who I can contact to follow up! Truly went above and beyond.
Jo Anne Duncan
Taylor was very helpful during our process. She was always eager to answer any questions we might have, and was quick to respond to our requests. We would recommend her and Rocket Mortgage to anyone.
Kelsey Story
Taylor helped make this process so much easier! Being first time home buyers it was nice to have someone who kept us updated and answered any questions at any time. She made sure we understood the process and knew what we needed to do! I would recommend her to first time buyers for sure!!
Jonas Sostakas
I had the honor of working with Taylor on my mortgage with Rocket Mortgage. She was very efficient and knowledgeable about the entire loan process. She called me to help guide me through some of the documentation and requisite digital signatures. If I ever had a question, I could email her, and she’d answer me within minutes. I always felt important during the loan process. While we were waiting...I had the honor of working with Taylor on my mortgage with Rocket Mortgage. She was very efficient and knowledgeable about the entire loan process. She called me to help guide me through some of the documentation and requisite digital signatures. If I ever had a question, I could email her, and she’d answer me within minutes. I always felt important during the loan process. While we were waiting for the underwriters to work on the loan, she called me on a Friday night to inform me that they were still working on things and that she’d get back with me as soon as she had an update. I enjoyed my weekend knowing that I was in good hands with Taylor orchestrating everything for me! If you are looking for a mortgage, look no further than Rocket Mortgage and when you call, ask to speak with Taylor!Read MoreRead Less
Kelly Gillen
Working with Taylor was awesome! She was always there to help and to answer all of my questions! Thank you again- I really appreciate everything!!
Mario Minichino
Mortgage applications are often the most frustrating processes one goes through when buying a home. Taylor made this process seem effortless. She quickly built our application, collected the required documents, and then stayed in touch with us throughout the process. I would recommend Taylor to anyone who wishes to use Rocket Mortgage as a mortgage source, she is outstanding.
Joaquim Vaz
Tylor was very good helping me with my loan very happy with ar job
Pat Abate Lake
Taylor was very professional through the whole process of applying for our loan. All questions were answered very quickly and her explanations were thorough. She made us feel so comfortable unlike other places when you ask a question have an attitude. She made us want to have a loan with Rocket Mortgage and she is defiantly an asset to your company.