Taylor Story

Detroit, MI

NMLS 1510917

President's Club Banker

Taylor's Reviews

Lee Marion Lyon
Very friendly, professional and responsive. Taylor was always available and returned calls promptly. She even called to let me know she had gone home sick and who I can contact to follow up! Truly went above and beyond.
Jo Anne Duncan
Taylor was very helpful during our process. She was always eager to answer any questions we might have, and was quick to respond to our requests. We would recommend her and Rocket Mortgage to anyone.
Kelsey Story
Taylor helped make this process so much easier! Being first time home buyers it was nice to have someone who kept us updated and answered any questions at any time. She made sure we understood the process and knew what we needed to do! I would recommend her to first time buyers for sure!!
Jonas Sostakas
I had the honor of working with Taylor on my mortgage with Rocket Mortgage. She was very efficient and knowledgeable about the entire loan process. She called me to help guide me through some of the documentation and requisite digital signatures. If I ever had a question, I could email her, and she’d answer me within minutes. I always felt important during the loan process. While we were waiting...I had the honor of working with Taylor on my mortgage with Rocket Mortgage. She was very efficient and knowledgeable about the entire loan process. She called me to help guide me through some of the documentation and requisite digital signatures. If I ever had a question, I could email her, and she’d answer me within minutes. I always felt important during the loan process. While we were waiting for the underwriters to work on the loan, she called me on a Friday night to inform me that they were still working on things and that she’d get back with me as soon as she had an update. I enjoyed my weekend knowing that I was in good hands with Taylor orchestrating everything for me! If you are looking for a mortgage, look no further than Rocket Mortgage and when you call, ask to speak with Taylor!Read MoreRead Less
Kelly Gillen
Working with Taylor was awesome! She was always there to help and to answer all of my questions! Thank you again- I really appreciate everything!!
Mario Minichino
Mortgage applications are often the most frustrating processes one goes through when buying a home. Taylor made this process seem effortless. She quickly built our application, collected the required documents, and then stayed in touch with us throughout the process. I would recommend Taylor to anyone who wishes to use Rocket Mortgage as a mortgage source, she is outstanding.
Joaquim Vaz
Tylor was very good helping me with my loan very happy with ar job
Pat Abate Lake
Taylor was very professional through the whole process of applying for our loan. All questions were answered very quickly and her explanations were thorough. She made us feel so comfortable unlike other places when you ask a question have an attitude. She made us want to have a loan with Rocket Mortgage and she is defiantly an asset to your company.
Dennis Lamm
Taylor did a great job on my refinance. She went way beyond what I expected. Truly a pleasure to work with her
Pat Abate Lake
Taylor and Rocket Mortgage was the best! Taylor explained everything to us and was very upfront and understanding of our needs. She was very professional and knowledgeable and Rocket Mortgage should be proud to have an employee like her. The process was very simple and all I can say is that I never experienced such an easy process with a refinance company.