Mr. Fain was a pleasure to work with. He was very prompt with my many questions by phone and email. He made the usual tedious process sail through so easily. The Rocket Mortgage site was very easy to navigate. The 'To Do List' of needed documents was plain and simple. I received a response with each document sent immediately. It only took three weeks to process my RiFi. I was referred to ...Mr. Fain was a pleasure to work with. He was very prompt with my many questions by phone and email. He made the usual tedious process sail through so easily. The Rocket Mortgage site was very easy to navigate. The 'To Do List' of needed documents was plain and simple. I received a response with each document sent immediately. It only took three weeks to process my RiFi. I was referred to Mr. Fain and I highly refer him to you.Read MoreRead Less
Stephen Michelini
Stephen Michelini
551
Great experience happy it went so smooth!
Rami Dawood
Rami Dawood
551
Tom is one of the best of the best! He's been with Rocket Mortgage for over a decade.
Lenia Georghiou-Nickey
Lenia Georghiou-Nickey
551
Thomas is a pleasure to work with and makes the process easy. We were very pleased with his service.
John Allasio
John Allasio
541
Tom was fast, responsive and worked with me to develop the best loan for my situation.
Brian Nace
Brian Nace
551
We saved nearly $300/month with our refi but the best part was that Tom let us know about our property tax increase before they were actually increased. this allowed us to prepare for the increases and we didnt have any surprises.
Sherry Wilson
Sherry Wilson
551
Thomas was extremely professional and responsive.
Julie Hargraves
Julie Hargraves
551
I only had a couple calls with Thomas throughout the whole process, but that's all that was necessary because the process is so efficient and easy. He took the time in the first call to understand my situation and what I was looking to do, and he laughed and joked with me through the process which is refreshing from a banker. This was a great transaction, and I would definitely call him back ...I only had a couple calls with Thomas throughout the whole process, but that's all that was necessary because the process is so efficient and easy. He took the time in the first call to understand my situation and what I was looking to do, and he laughed and joked with me through the process which is refreshing from a banker. This was a great transaction, and I would definitely call him back again if I feel like a refi makes sense again down the road.Read MoreRead Less
Andrew Tines
Andrew Tines
551
Thomas is the man! Informative, helpful, and has best interest in mind
Scott Hayden
Scott Hayden
551
Tom did a great job getting my loan set up and pushing it through quickly. Rocket Mortgage had the best rates and handled the whole thing very well, and Tom was a huge part of that.
Bryan Brenton
Bryan Brenton
551
Thomas made the refinance experience extremely simple and easy. He was accessible anytime I had a question and I will be telling my friends and family to call him as well. He answered all of my questions promptly and kept me updated as we moved along.
Rate your experience with Thomas
How many stars would you give Thomas?
Please provide a rating.
Write Thomas a review. (Min. 25 Characters)
Please write at least a 25-character review.
Almost there! Verify your review.
To prevent fraudulent reviews, SocialProof requires each review to be connected to an authentic Facebook account.
I agree to the terms of use. Thomas may use my verified review on social media, in print, and in other contexts that will help Thomas' business.