Thomas Fain

Detroit, MI

NMLS 27924

Triple Crown Banker

Thomas' Reviews

Terry Clarkston
Mr. Fain was a pleasure to work with. He was very prompt with my many questions by phone and email. He made the usual tedious process sail through so easily. The Rocket Mortgage site was very easy to navigate. The 'To Do List' of needed documents was plain and simple. I received a response with each document sent immediately. It only took three weeks to process my RiFi. I was referred to ...Mr. Fain was a pleasure to work with. He was very prompt with my many questions by phone and email. He made the usual tedious process sail through so easily. The Rocket Mortgage site was very easy to navigate. The 'To Do List' of needed documents was plain and simple. I received a response with each document sent immediately. It only took three weeks to process my RiFi. I was referred to Mr. Fain and I highly refer him to you.Read MoreRead Less
Brian Miller
Tom was very helpful throughout the entire process. He was prompt and answered each of my questions. He was always available when I gave him a call.
Ela Lena
Detailed guidance fron the start and what was more impressive was his responsiveness day or night including weekends when most often the questions come up when house shopping. I was very hesitant to not use my local bank that had my history for 30 years. However, the delays and lack of access to an individual when most needed was not there through my bank. I took the leap after a friend processed ...Detailed guidance fron the start and what was more impressive was his responsiveness day or night including weekends when most often the questions come up when house shopping. I was very hesitant to not use my local bank that had my history for 30 years. However, the delays and lack of access to an individual when most needed was not there through my bank. I took the leap after a friend processed a mortgage in record time with Tom and highly recommended I reach out to him. Tom keeps you up to date every step of the way and remains your contact throughout the process. The Rocket Mortgage team as a whole was remarkable and Tom set that bar high from the start.Read MoreRead Less
Timothy Jamison
Tom was made the process easy and will refer him to anyone I know in the future.
Howard Keys
Thomas has given us great service on several refis and 2 purchase deals. I highly recommend her m fir your mortgage needs
Wendy Keys
Thomas Fain worked so long and hard to help us. He seems to be available 7 days a wee! He responded to several emails and phone calls over the weekend and he even tracked us down in the evening to get our rate locked in. I think he is by far the best mortgage broker. Attentive, knowledgeable and efficient.
Angela Grimes
Thomas was Great to work with!!!!
Marian Brady
Thomas was great to work with. He responded quickly, explained everything very well and seemed to really want to help us.
Alison Sawitz Duff
Very helpful and quick response
Brenda Henderson
From the very beginning Thomas was very helpful. Because of his kindness and understanding, I later looked to him for explanations of things I wasn't sure about. I would call on him any time knowing that he would assist in getting me to the right person for help.
I liked him a lot.
Jackie Gibble
Thomas was a pleasure to work with. He is knowledgeable, quick to respond, and explained everything that we needed to know as first time buyers. He made the process very easy and enjoyable. Highly recommend working with him!!