Tim was very knowledgeable, polite, and up front. If you are looking for any type of Re-fi this is your guy, he will be 100% transparent throughout the process so you can know exactly what to expect.
Chonelle Brown
Chonelle Brown
551
Tim did an excellent job of explaining the process through each step and answering any questions that I had.
Janis Larimore
Janis Larimore
531
Not always able to get a hold of him.
Reply from Tim Longtin:
Dear Janis,
Thank you for taking the time to leave a review. I sincerely apologize if there was any opportunity where I could have made myself more available for you. It is my goal to set you up for success and create a seamless process. I regret that I did not earn 100% satisfaction in your eyes. I will keep your feedback in mind. I also personally thank you for your time and patience. Please...Dear Janis,
Thank you for taking the time to leave a review. I sincerely apologize if there was any opportunity where I could have made myself more available for you. It is my goal to set you up for success and create a seamless process. I regret that I did not earn 100% satisfaction in your eyes. I will keep your feedback in mind. I also personally thank you for your time and patience. Please know I am here for you in the future.Read MoreRead Less
Lillie Talcott
Lillie Talcott
551
Tim’s customer service was off the chart. He was patient with all of my questions and I felt like I was the only customer he had.
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