Timothy McMahon
Detroit, MI
NMLS 2708308
Intro Banker I
Leslie M
Tim has been with me from the beginning on this home search. He has been patient, kind, efficient, and understanding. When there were steps on this journey I didn't understand, Tim did research and communicated answers quickly. He checks in by phone, text, or email as we await the realtors to complete their tasks.
Very importantly, Tim sussed out what style that I need as a customer. Hustled but not rushed, and with a dry sense of humor. I responded very badly to a hard sell from one of his colleagues. Tim came back with sincere apologies and reassured me as we continue.
We came so close on one home that fell through from the seller's end on my birthday. Tim's calm optimism and empathy were exactly the right response.
Tim, I thank you so very much for your company along the way. You've done a lot of work on my behalf! Rocket and customers are fortunate to have you on their team!
Leslie Mooers
Augusta, MERead MoreRead Less
Very importantly, Tim sussed out what style that I need as a customer. Hustled but not rushed, and with a dry sense of humor. I responded very badly to a hard sell from one of his colleagues. Tim came back with sincere apologies and reassured me as we continue.
We came so close on one home that fell through from the seller's end on my birthday. Tim's calm optimism and empathy were exactly the right response.
Tim, I thank you so very much for your company along the way. You've done a lot of work on my behalf! Rocket and customers are fortunate to have you on their team!
Leslie Mooers
Augusta, MERead MoreRead Less