Tony was very professional, accommodating, flexible and steadfast. He was proficient in communication and moving the process along in a timely manner
Cindy Johnson
Cindy Johnson
551
Tony's level of customer service is outstanding! He is very personable, professional and extremely responsive and knowledgeable. He engaged his resources to manage through an issue that could have stopped the process. As long as Tony Zerafa is with Rocket Mortgage/Rocket Mortgage we will be his customer and would encourage anyone looking to re-fi to contact him as well!
Diane Loftin
Diane Loftin
551
Mr. Zerafa is very professional and knowledgeable of the best services for his clients. He took the time to inform me of each step of the process ensuring that I understood each requirement.
Christopher Smith
Christopher Smith
551
Very helpful, answered all of my questions. Tony will be my first call if I refinance again.
Robert Manship
Robert Manship
551
Great to work with. Helpful. Got a great refinance completed. Thanks
Shonda Palmer
Shonda Palmer
551
Tony was great to work with. He was always helpful when I had questions and explained things in clear terms.
Jeff Lindquist
Jeff Lindquist
551
Tony was very helpful and easy closing
Mohamed Lostan
Mohamed Lostan
551
Great person to work with. He answered all our questions in a timely manor and kept us info on eve
D J Meader Mullen
D J Meader Mullen
551
Tony was wonderful to deal with. Had the answers I needed when I needed them. I would highly recommend him to anyone looking for a wrinkle free re-fi!
Mike Houston
Mike Houston
551
Tony was great to deal with. Was very informative and responded quickly to emails. Pleasure to work with. Top Notch
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