Trish was excellent, super knowledgeable and even made suggestions on how to tackle our debts which gives us a much improved financial position . She worked tirelessly to assist us with getting our loan expedited and I cannot say enough great things about her! Thank so much Trish for your service and support!
Seth Butterfield
Seth Butterfield
511
Sorry Trish, I just wasted 15 minutes trying to get a general rate check for a refinance, provided my sensitive information to an Ai agent, and then was asked by you, the now unsuspecting banker for the same information. Displeased to say the least because now my personal data is floating around in the Ai feed. To whom the encrypted data goes, is not specified. But it isnt Trish! Opt-out for Ai ...Sorry Trish, I just wasted 15 minutes trying to get a general rate check for a refinance, provided my sensitive information to an Ai agent, and then was asked by you, the now unsuspecting banker for the same information. Displeased to say the least because now my personal data is floating around in the Ai feed. To whom the encrypted data goes, is not specified. But it isnt Trish! Opt-out for Ai agent usage should happen first hand, I cant be the only person out there who doesnt trust AiRead MoreRead Less
Reply from Trish Gray:
Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less
Amy Roncz
Amy Roncz
551
Trish was fantastic to work with. She understood what we were trying to accomplish and she made it happen so quickly and made everything so easy. So appreciate her help with our refinance.
Keith N Michalowski
Keith N Michalowski
551
Trish was awesome she worked with the wife and for a couple of weeks answering our questions and stayed with us till the loan was finished she is great.
Johnny Williams
Johnny Williams
551
was great to work with very prompt
Reign Sikes
Reign Sikes
551
Trish was great, answering all my questions professionally and thoroughly. 10/10 recommend!
Bobby Blair
Bobby Blair
551
Trish made the process painless and smooth sailing all the way thru the process. About to see if she can help me again. Thanks Trish!
Bl Lehman
Bl Lehman
551
She was so knowledgeable. Always there when I needed her. She was very personable and great customer service which is very had to find now a days. Would recommend her to any body. ⭐️ ⭐️⭐️⭐️⭐️
Laura Webster
Laura Webster
551
Trish is amazing! She is professional, personable, and highly knowledgeable. She guides you through every step of the loan process and keeps you updated on the status from start to finish. Whenever you have a question, she responds promptly and ensures you always feel informed and supported. I highly recommend her!
Terry Meyers
Terry Meyers
551
Trish was pleasant, professional, and fun to work with from the first call to the end. She kept us informed on our process. Not that I hope to need her services again but I would gladly work with her again!
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