Vance was a true professional working with me in getting a refinance loan for my new home. I had recently had a FHA loan also through Rocket Mortgage since I wasn’t able to get a VA loan when I first bought my new home. Vance worked hard in placing me with a VA loan. He was always professional, courteous and helpful during the process. He always took time to explain everything to me to ensure that...Vance was a true professional working with me in getting a refinance loan for my new home. I had recently had a FHA loan also through Rocket Mortgage since I wasn’t able to get a VA loan when I first bought my new home. Vance worked hard in placing me with a VA loan. He was always professional, courteous and helpful during the process. He always took time to explain everything to me to ensure that I understood everything. I highly recommend Vance and Rocket Mortgage.Read MoreRead Less
Scott Sadlon
Scott Sadlon
551
I've worked with Vance on two separate loans now, and he has been the consummate professional. He genuinely cared that I got the best deal possible and was transparent in saying that's the most important thing to keeping a long-term customer! He brought in a couple of different experts at different times to maximize what we could do to get the best possible rate, and was readily available ...I've worked with Vance on two separate loans now, and he has been the consummate professional. He genuinely cared that I got the best deal possible and was transparent in saying that's the most important thing to keeping a long-term customer! He brought in a couple of different experts at different times to maximize what we could do to get the best possible rate, and was readily available whenever I had questions.Read MoreRead Less
Michele Snyder
Michele Snyder
551
This is our second loan with Vance. Vance is knowledgeable, friendly, professional and stayed on top of loan while in process and through closing. Vance returned my phone calls in a timely manner. We would work with Vance again. Thanks again, Vance! m~
Clyde Junaluska
Clyde Junaluska
551
Vance was a total professional and very likable. He made what is usually a laborious process into an enjoyable time. He was available for additional questions and always returned calls in a timely manner. I couldn’t have been more satisfied.
ralph preton
ralph preton
551
Very friendly, helpful and professional and knowledgeable of his job and responded when needed
Shad Watson
Shad Watson
551
Vance was very friendly and knowledgeable!! He made the process an absolute breeze!!
April Watson
April Watson
551
Vance was very friendly and knowledgeable!! He made the process an absolute breeze!!
Michael Boswell
Michael Boswell
551
Vance was very knowledgeable about the products offered and honest regarding which option worked best for our family. The entire process was pleasant and efficient.
Cindy Pruitt
Cindy Pruitt
551
Vance was very helpful and knowledgeable with all our inquiries regarding our refinance. He always went above and beyond yo help us.
Bill De Young
Bill De Young
551
very friendly and professional
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