Zack was wonderful from beginning to end! He was knowledgeable, accessible, friendly, reassuring and always had answers at hand. Working with him was so easy and made the entire process effortless. This is my second loan with Rocket and I love this company. They don’t bury you in minutia or make the process hard or mysterious. The entire process, from getting the loan to paying it back, is as easy...Zack was wonderful from beginning to end! He was knowledgeable, accessible, friendly, reassuring and always had answers at hand. Working with him was so easy and made the entire process effortless. This is my second loan with Rocket and I love this company. They don’t bury you in minutia or make the process hard or mysterious. The entire process, from getting the loan to paying it back, is as easy as it can possibly be, with full support all along the way. I strongly recommend Zack and Rocket.Read MoreRead Less
Pam Wiegand
Pam Wiegand
551
Zach was great throughout the process. He was easily accessible when I had questions. Highly recommend Zach and Rocket Mortgage.
Patricia Francis
Patricia Francis
551
Zach kept us updated at every step. The experience was great, I would highly recommend.
Kevin Powell
Kevin Powell
531
Communication was excellent and paperwork was great when i agreed to terms, only 3 stars due to when final disclosures came it was a higher interest rate than agreed upon.
Richard Mark Villinger
Richard Mark Villinger
551
From beginning to end, Zach was thorough, efficient, professional and personable. He answered our questions and directed us when we needed it. He was available and, if we left a message he returned our call in a very reasonable length of time.
Ashley L Hodson
Ashley L Hodson
551
Excellent! I had a horrible experience with PNC Bank trying to refinance my home, and wasted 4 weeks, but I was able to get everything resolved with Zach. He was a breath of fresh air! He was very efficient, organized, professional, diligent, knowledgeable and competent. I highly recommend to everyone!
Brenda Reed
Brenda Reed
551
I can't praise Zach enough for his assistance in my refinance. He is always professional, courteous, and positive in his responses. He always responds quickly.
Thank you Zach!
David Ostrander
David Ostrander
551
Zach Is very knowledgeable and navigated me to the wright loan. He was always willing to help me. Rock Mortgage has a good person to get you to were you need to be. Thank you, Zach, and Rock Mortgage for all you did.
Ann Crittenden
Ann Crittenden
551
Zach was amazing! He was very professional, knowledgeable and above all PATIENT with me as we navigated through the docusign process. I was so amazed by how simple this entire process has become. My past experience with these kinds of loans were long and laborious with too many moving parts. Rocket Mortgage has made it so much simpler. And THANK YOU! And thank you Zach - he made it easy and ...Zach was amazing! He was very professional, knowledgeable and above all PATIENT with me as we navigated through the docusign process. I was so amazed by how simple this entire process has become. My past experience with these kinds of loans were long and laborious with too many moving parts. Rocket Mortgage has made it so much simpler. And THANK YOU! And thank you Zach - he made it easy and actually fun. He is a very personable and easy to work with kind of person. I appreciate him deeply. Again, thanks Zach!Read MoreRead Less
Salvatore Drago
Salvatore Drago
551
Zach was instrumental in making rocket mortgage my choice. He help me navigate through the paperwork and make my loan process go extremely smooth. Zach was extremely polite, professional at all times and kept me informed and updated throughout the process of my loan. Thank you Zach! You are the best!!
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