Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Scott Benfield
Jill was amazing to work with on my home equity loan. The initial call was for looking at my current mortgage with Rocket, and seeing that now was not the right time to refinance, she went over my other debts and obligations and found two high interest loans that she could get me better rates on. From there the process was fast, efficient and I couldn’t be happier to have taken her call and gone ...Jill was amazing to work with on my home equity loan. The initial call was for looking at my current mortgage with Rocket, and seeing that now was not the right time to refinance, she went over my other debts and obligations and found two high interest loans that she could get me better rates on. From there the process was fast, efficient and I couldn’t be happier to have taken her call and gone through the process. At all times she was responsive and explained the process so that I fully understood what was going on. I would highly recommend anyone thinking of obtaining a loan or refinancing their existing loan to request Jill by name, as you will get top-notch service and have a great experience at the same time.Read MoreRead Less
Karen Rusin
This is the second time that I have used Jill. She is professional, knowledgeable, and timely. I would not hesitate to recommend her to family or friends. Refinancing was an easy, streamlined process. 5 stars to Jill !
Gwendolyn Michael
Jill is definitely worthy of a 5 rating! She is top notch! Very professional, extremely patient and friendly. The best customer service ever provided! Jill knows her stuff. She answered all our questions during our home equity loan process. She made everything smooth and stress free. She is tremendously knowledgeable and is an amazing person to work with. From start to finish we closed in less ...Jill is definitely worthy of a 5 rating! She is top notch! Very professional, extremely patient and friendly. The best customer service ever provided! Jill knows her stuff. She answered all our questions during our home equity loan process. She made everything smooth and stress free. She is tremendously knowledgeable and is an amazing person to work with. From start to finish we closed in less than two weeks! Thank you Jill for being the best at what you do!Read MoreRead Less
abbie nyanda
Friendly and accommodating. Very patient and professional. Attentive to needs of her clients any time.
Wendy Young
Jill is the whole package. She is smart, witty, empathetic, kind, and she will always go the extra mile for you. She gives outstanding customer service and she really knows her stuff. If there is a way, she will find it. Kudos to you, Jill Patel... You rock Rocket!!!
Janeen Nickerson
Jill was so helpful during the loan process, she will answer and or help you with any questions . She will also walk you thru the process step by step and make it easy to understand
Kristen Wilson
Jill was so helpful in answering all of my questions and always available to take my calls and answer the same questions. I appreciate her patience and working with me to help understand the process. I would highly recommend Jill as she's a joy to work with.
Gail Bowman
Jill was amazing to work with. She is very knowledgeable and extremely professional. She walked us thru the process and helped when hiccups arose. She was great to work with and we highly recommend Jill for either your purchase ir refi needs.
Frances Holmes
This is not my first real estate purchase/refi.. Jill did a great, the process was so easy with her. I would definitely recommend her. Her demeanor kept me calm through the whole process. Great Job JILL!!!
Anh Nguyen
Jill very helpful explain everything until we can get it , will working with her again if I need , she deserves 5 stars .Thanks Jill .