Absolutely fantastic service from Cass from start to closing. Extremely professional and very helpful all the way through.
Carol Kelley
Carol Kelley
551
Rita was very kind and patient throughout the refinancing process. He is very knowledgeable and takes great pride in his work.
Angela C
Angela C
551
Taylor was incredible! Extremely knowledgeable, personable, and professional. She helped me to accomplish my goal efficiently, even assisting me in getting over some small hurdles. Anyone who Taylor on their side will be blessed by their experience 🙏🏽
Ali Nasirzonouzi
Ali Nasirzonouzi
551
Finding Adil was the best part of my home search. When you’re looking for a house, you need to feel confident in your loan officer, and being able to reach them quickly is huge. When you find a home you love, chances are other buyers love it too. Even with high interest rates, sellers are still getting multiple offers, so being able to act fast with peace of mind really matters. I’ve been working ...Finding Adil was the best part of my home search. When you’re looking for a house, you need to feel confident in your loan officer, and being able to reach them quickly is huge. When you find a home you love, chances are other buyers love it too. Even with high interest rates, sellers are still getting multiple offers, so being able to act fast with peace of mind really matters. I’ve been working with Adil for about 6 months and he’s honestly the reason I went with Rocket.
I applied with so many banks and credit unions trying to get the best deal with these crazy rates. Every loan officer was super nice in the beginning and then I’d barely hear from them. I asked one for updated numbers before making an offer and waited 3 weeks. Some just never called me back.
Adil was totally different. He’d text me back late at night, on weekends, whenever. He even checked on me when I wasn’t really looking at houses.
You need a good realtor and a good loan officer to buy a house, and I’m lucky I found a great loan officer. Adil, thank you for everything!!Read MoreRead Less
Joe Torres
Joe Torres
551
Jon was very professional, knowledgeable and responsive. He addressed all of my questions and concerns and always followed up. Thank you for your great customer service. Well done!!!
Debbie Mabis
Debbie Mabis
551
Very easy to talk to. Extremely patient with step by step guidance. Would definitely refer him to buyers. Clone him, we need more people like him.
Mitchell Ackerman
Mitchell Ackerman
551
When I was first introduced to Matthew from Charles Schwab, there were only 18 business days to go before my closing. Matthew, the team, and the great Rocket technology platform made the process incredibly quick and easy. Matt and his team's quick responses to my questions and their communication about next steps and open items were exceptional. This made the entire mortgage process so much ...When I was first introduced to Matthew from Charles Schwab, there were only 18 business days to go before my closing. Matthew, the team, and the great Rocket technology platform made the process incredibly quick and easy. Matt and his team's quick responses to my questions and their communication about next steps and open items were exceptional. This made the entire mortgage process so much easier than I have ever previously experienced. For all intents and purposes, they did all the heavy lifting in about 4 days, maybe less. Truly great, knowledgeable customer service and a very intuitive portal made for an exceptional experience. Thanks MitchRead MoreRead Less
Tommy French
Tommy French
551
Roberto made this stress-free for me. He was there when I called with questions and needed guidance. I would recommend him to all my friends and family. Thank you for making my dream a possibility.
Kim Carlson
Kim Carlson
551
Chris made the process very smooth for my equity loan.
Angela Watkins
Angela Watkins
551
Working with Dean from rocket mortgage and his team was fantastic We had a great experience. We were able to purchase our dream property. They were always available and happy to help. I couldn't recommend them more. They went above and beyond to help my family with the home buying experience.
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