Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Jeffrey Berger
My experience with Lisa James and the whole Rocket Mortgage Team. Was a easy and totally good experience for me. I would recommend Rocket Mortgage definitely.
Lee Parrish
Jake simply rocks. He got back to me quickly when I had a question. The few hiccups we had (not his fault) were quickly rectified.
Kurtis Amy
Very knowledgeable and friendly. Made himself available around our schedules. Would highly recommend to anyone
Joyce Hennessey
I had deal with Rocket Mortgage in the past . The Rocket Mortgage team was excellent to work with. Brian did a great job. He kept constant commutation . It is so much easier to qpply and finalize on line. I scanned and emailed or downloaded all the required paperwork. It took little effort and was so much faster and at no cost. Thank you Brian and Rocket Mortgage.
Tarbell Patten
Michael was great to work with. Everything was fast and easy!
Jane Siegal
I am writing to thank those who worked with me on my re-fi. I am not a new Rocket Mortgage customer, having worked with you several years ago.
Each and every person I spoke to throughout the process, especially Jad Bedoun, was kind, interested in my story and offered complete explanation at every stage.
But, I am writing about the extraordinary professionalism that occurred during a glitch that ...I am writing to thank those who worked with me on my re-fi. I am not a new Rocket Mortgage customer, having worked with you several years ago.
Each and every person I spoke to throughout the process, especially Jad Bedoun, was kind, interested in my story and offered complete explanation at every stage.
But, I am writing about the extraordinary professionalism that occurred during a glitch that happened. Somehow a mistake was made after my first closing. I was told that the mortgage was cancelled due to closing costs which had never been mentioned.
. I was devastated and called Jad who told me that he would look into it. After several days of back and forth, I was sure that lose mu re-fi
I was moved from person to person and I finally heard from a higher up who told me that the glitch had been resolved and, after another closing, my loan would e approved at the exact cost that I was given at the beginning of the process.
In this world of increasing incivility and decreasing personal responsibility , I was afforded respect and caring at every step. Everyone I worked with, especially Jad, was at the top of their game. I will tell everyone I know to do business with Rocket Mortgage; a company that is honorable and honest.
I hope you will acknowledge your fabulous employees.
Warmly,
Jane Siegal
847-858-3047Read MoreRead Less
Nancy Canada
When I called I was really in doubt of help. George guaranteed he could help. He definitely was Engineered to Amaze. Thank you.
Jose Diaz
Please note: Mike was excellent from start to finish. Without him I would not have been able to close my house so quickly and in such professional manner.
Dorothy McDonald
Dear Michael,
Thank you so much for your help, you were very knowledgeable about the type of loan I wanted.
You took as much time as was need to go over everything with me. It was a privilege to work
with you.
Terry Read
It was a process. But we got it done!