Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Dave Allen
I wasn't sure if I should refinance or not because I had a lot of things to consider. Marc presented all off the details I needed and determined that this was in fact the perfect time for me to refinance. He brought up facts that I didn't even consider and that will save me years and thousands of dollars over the life of my loan.
Tony Knepp
Do yourself a favor and go through Collin for your loan process. The whole process was very straightforward, simple, and easy to follow.
Collin is a super helpful guy who provides customer service where it matters:
He was able to answer any questions that I had
He was always available and got back to me super quick
He was always very kind and understanding and customer service focused.

He just made ...Do yourself a favor and go through Collin for your loan process. The whole process was very straightforward, simple, and easy to follow.
Collin is a super helpful guy who provides customer service where it matters:
He was able to answer any questions that I had
He was always available and got back to me super quick
He was always very kind and understanding and customer service focused.

He just made the process, quick, easy to understand, and stress free, really what more can you ask for. Read MoreRead Less
Pamula Thacker
Aliyah was very helpful. She took the time to answer all of our questions and was patient and friendly. She made the whole experience painless. We really appreciated all of her help.
Bob Marshall
Mid June 2017 I had the pleasure of meeting Ashley on the phone. Within an hour of submitting a request with Rocket Mortgage she contacted me and started my journey. Ashley is outstanding, her knowledge of the Rocket Mortgage processes and her ability to listen and understand my need(s) and situation just made the whole trip a much better experience than I expected. Ashley was right on top of ...Mid June 2017 I had the pleasure of meeting Ashley on the phone. Within an hour of submitting a request with Rocket Mortgage she contacted me and started my journey. Ashley is outstanding, her knowledge of the Rocket Mortgage processes and her ability to listen and understand my need(s) and situation just made the whole trip a much better experience than I expected. Ashley was right on top of everything. she provided information in a timely manor with reasonable timeframes to get information back. She adjusted her work schedule to ensure she was available when it worked for me. At the time when she needed to hand me off to other support people, she made sure I could contact her at any point in the process. Just an excellent job!! Read MoreRead Less
Linda Coffelt
Cody, and all the Rocket Mortgage reps made this refinance a breeze. Information relayed via phone, e-mail, and my Rocket Mortgage online account had all my questions answered before I even had to ask them. He kept me informed every step of the way as to what was needed, what was completed, and what to expect next. From my initial inquiry about a refinance all the way through to the closing, I ...Cody, and all the Rocket Mortgage reps made this refinance a breeze. Information relayed via phone, e-mail, and my Rocket Mortgage online account had all my questions answered before I even had to ask them. He kept me informed every step of the way as to what was needed, what was completed, and what to expect next. From my initial inquiry about a refinance all the way through to the closing, I knew exactly what needed to be done, by whom, and when. The entire process - and experience - was easy, informed, and all done from the comfort of my home. I couldn't be more pleased.Read MoreRead Less
Marianna Pugmire
Having Adam assist me with this new mortgage has been great and I appreciate all he did to make it possible for me to complete the loan process. Actually everyone I worked with were great and it is obvious that Rocket Mortgage and One Reverse mortgage hire only the best!!
Lucy Solimando
She was very thorough and very professional. I’ve refinanced before but this was the smoothest refinancing we’ve done. I highly recommend this company and Kate to do anyone’s refinancing...
Jim Murray Real Estate Professional
These guys are good, they work through the problem and get it closed on time, every time.
Marie Shea
Frances is very knowledgeable about the refinancing procedure. She took the time to answer my questions promptly. She was a great representative for Rocket Mortgage.
Maureen Glasson
Tom is the best of the best! He makes the process super easy and seamless - I always refer my FOC team members to him!