Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

John Hendon
Having Merribeth as our loan expert was a great experience. Her expertise is one of excellent professionalism which reflects the standard of which Rocket Mortgage strives to maintain. She is my best choice of contact when a need for information arises about Rocket Mortgage.
Tolshea Adams
Working with Tim has been amazing! In the beginning I was going to use another mortgage company but Tim guaranteed me the best rate and a partnership with Rocket Mortgage to always look out for my best interest. He worked with me and checked on me with my house hunting became frustrating. He encouraged me to keep looking and was involved in my offers to sellers. Finally when my offer was accepted ...Working with Tim has been amazing! In the beginning I was going to use another mortgage company but Tim guaranteed me the best rate and a partnership with Rocket Mortgage to always look out for my best interest. He worked with me and checked on me with my house hunting became frustrating. He encouraged me to keep looking and was involved in my offers to sellers. Finally when my offer was accepted he guided me on how to close the loan with no problems. My closing was painless. I am so thankful for Tim and his above and beyond customer service. Still brings tears to my eyes.Read MoreRead Less
Loletha Carter
He was curteous, professional, patient. He answered any questions n concerns I had in a timely fashion.
Lydia Diamond
Kudos to Abe Faraj not only as a great asset to Rocket Mortgage but most importantly a caring human being. Abe gave us step by step direction on how to proceed in filing for the loan. Gave the numbers involved. Reviewed our credit card debt in relationship to the mortgage application. Explained the debt/income ratio, etc. Our original action was for the purchase of the home but the deal fell ...Kudos to Abe Faraj not only as a great asset to Rocket Mortgage but most importantly a caring human being. Abe gave us step by step direction on how to proceed in filing for the loan. Gave the numbers involved. Reviewed our credit card debt in relationship to the mortgage application. Explained the debt/income ratio, etc. Our original action was for the purchase of the home but the deal fell through. He even put us in touch with real estate agent to help us find a new home and still be on the look out for any changes in the sale status of the original home we were trying to buy. That real estate agent's name was Jeremiah. He was also awesome. In the end we decided to remodel our existing home. Great experience all the best to Abe Faraj and Rocket Mortgage staff.Read MoreRead Less
Bob Layman
From start to finish Amanda explained the entire process, what to expect and an accurate timeframe to complete the process. She was always available to answer any questions along the way. Thanks for a great experience and keep up the good work Amanda!
Stephen Gregory
Jay was our loan agent assigned through our recent relocation. This was our second relo that involved moving out-of-state. Jay and Rocket Mortgage were awesome throughout the whole process. Jay did a great job in every aspect of the process from pre-approval to finalizing the loan. I would recommend Jay and Rocket Mortgage to anyone as this was our second time using Rocket Mortgage, and the ...Jay was our loan agent assigned through our recent relocation. This was our second relo that involved moving out-of-state. Jay and Rocket Mortgage were awesome throughout the whole process. Jay did a great job in every aspect of the process from pre-approval to finalizing the loan. I would recommend Jay and Rocket Mortgage to anyone as this was our second time using Rocket Mortgage, and the people have been fantastic to work with. Thank you to Jay for helping guide us through a stressful time.Read MoreRead Less
Paul Kurzen
Sarah was excellent through the whole loan process. Very helpful, a joy to talk to, positive attitude and gave me that feeling that I was more than just another loan. 10/10 would recommend.
Lisa McCombs
Renee offered friendly, straight forward information, helping me to feel confident in my decision to use Rocket Mortgage.
Lorie Simons
Lee was great to deal with. Helped with all our needs and questions.
Alex Kyle
Ernesto was very polite and patient easy to work with guided us through the process and keep us up to date on what was going on. I would definitely recommend him to others