I was a first time home buyer, and had really no idea what i was doing, I was put in touch with Jesse DuBay. He answered every question i had pretty much immediately. I felt that even though he has a job to do, he did really have my best intrests in mind first. It can be a very frustrating process when you go through it the first time, however, i felt as though he explained the process and the ...I was a first time home buyer, and had really no idea what i was doing, I was put in touch with Jesse DuBay. He answered every question i had pretty much immediately. I felt that even though he has a job to do, he did really have my best intrests in mind first. It can be a very frustrating process when you go through it the first time, however, i felt as though he explained the process and the reasons for doing what they have to do. I would recommend that people use Rocket Mortgage, but i would also recommend that you educate yourself as well on the process.Read MoreRead Less
Annita Lise
Annita Lise
551
Excellent response to any questions or concerns. Was helpful getting us through what could have been a stressful situation. Would refer family or friends to Craig.
Larry Olson
Larry Olson
551
Tracy, he was Johny on the spot, answered the questions I had in a timely manner. He contacted me if something needed to be done on my side of the application, to keep everything on track and moving forward. Tracy was a great person to work with....
Julie Dusty Osborn
Julie Dusty Osborn
551
Mark was the first person that I talked to from Rocket Mortgage. He guided me through the entire refinancing process. He is extremely helpful and knowledgeable. He continued to keep in contact with me throughout the entire process. Mark made my experience with refinancing my home very pleasant. I will definitely refer all of my family and friends to him.
Gaurav Das
Gaurav Das
551
i had excellent experience with Rocket Mortgage and more so with Bob Reed. i highly recommend them.
Patrick Ryan
Patrick Ryan
551
Thomas was extremely helpful during my refinance process. Many documents were lost by other people and the process had to restart several times until Thomas took the lead. I was very thankful when he took over because he streamlined things and got me taken care of.
Natalie Morrison
Natalie Morrison
551
Marjan was extremely helpful when I had closing costs questions. He broke down the numbers and explained where monies were being distributed.
Caleb Owenby
Caleb Owenby
551
Always prompt and professional. Exactly why I called him directly for subsequent mortgages
Julie Ziebarth
Julie Ziebarth
551
Very responsive! I would recommend Tom to any of my friends or family
Jimmy Canada
Jimmy Canada
551
Cody was very professional and very timely in answering my questions , and coordinated very well with the other team members in getting all my questions answered. The loan was processed very quickly and efficiently.
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