Very informative. Step by step she was there for the process. Took calkswith questions. Great representative of Rocket Mortgage!!
Sharon Rozzi
Sharon Rozzi
551
Jay was very responsive to our request for a new home loan. Great communication through out the process. In addition the Rocket Mortgage website has great workflow management features. Knew where I stood in the process in real time. House closing was executed seamlessly.
Rexford Welch
Rexford Welch
551
Alex was very upfront on his dealings in getting the refinance started and finished. A credit to his perseverance and dedication to getting it finished
Joan Tiner
Joan Tiner
551
Alex was great to work with. He was always there to assist and answer all of many many my questions. And, to give reassurance when I was getting overwhelmed with home buying process - Alex has a way of explaining things and calming you down during a very stressful process. Thanks Alex for all the time you gave me during the past few months.
Patsy Flanders-Thompson
Patsy Flanders-Thompson
551
Kunal was very helpful and available throughou my entire qualifying and approval process.
Dendra Stein
Dendra Stein
551
Nik was extremely helpful as I was going through the loan process. He returned every phone call quickly and was very professional but extremely friendly and very kind. I would recommend him 100%.
Shawn Waters
Shawn Waters
551
Jessa is simply amazing! She was very enthusiastic, helpful, caring and always always ALWAYS just a phone call away. I called her many times when I had complicated questions and simple questions. She never hesitated to offer up her knowledge, opinion and expertise in helping me make the right decisions. She made me feel comfortable and unique as a customer. I didn't feel like she was "going ...Jessa is simply amazing! She was very enthusiastic, helpful, caring and always always ALWAYS just a phone call away. I called her many times when I had complicated questions and simple questions. She never hesitated to offer up her knowledge, opinion and expertise in helping me make the right decisions. She made me feel comfortable and unique as a customer. I didn't feel like she was "going through the motions" or just simply doing her job...she did her job, but she did it in a way where there were no doubts to whether I was given the right information. She is a wonderful person and I have and will continue to give out her information to future customers. She confirmed to me that I will always use Rocket Mortgage in the future if needed. I only hope she isn't the CEO the next time I need her services so I can get the same amount of service that she undoubtedly gives all of her clients. I was extremely lucky to get in touch with her when I called Rocket Mortgage. Read MoreRead Less
551
Awesome experience working with Aaron. All questions answered and process was easy!
Phyllis Buttermark
Phyllis Buttermark
551
Alyssa was very knowledgeable and helped the process go quickly and painlessly. She was always pleasant and answered my questions in a timely manner. She's definitely 5 star.
Leonidio Belizario
Leonidio Belizario
551
Gabi responded to all my queries with speed and accuracy. She is very hard working and very customer oriented person. Gabi attended to me even during times when I'm not expecting her to be around the office anymore. She makes me feel important. I'm very lucky that she was one who handled the refinancing process of my loan.
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