Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Robert Dunn
I'm a Marine Veteran who was about to lose my house because of divorce, my credit was good but wasn't sure if I would qualify 4 refinancing that would give me enough to pay off my ex-wife consolidation debts and refinance existing mortgage I decided to follow up on a Rocket Mortgage ad that showed up in my Gmail account. It led to my first conversation with Jacob, who right from the start ...I'm a Marine Veteran who was about to lose my house because of divorce, my credit was good but wasn't sure if I would qualify 4 refinancing that would give me enough to pay off my ex-wife consolidation debts and refinance existing mortgage I decided to follow up on a Rocket Mortgage ad that showed up in my Gmail account. It led to my first conversation with Jacob, who right from the start praise me for my service and assured me that I was qualified for a low interest VA loan with my good credit. Once I had the final decree of divorce in my hand I contacted Jacob on a Friday to let him know the numbers that the court had laid down. The next day on a Saturday we were on the phone and starting the process of my refinance loan, and two months later, my home was officially my home again, with a mortgage payment that fit my budget. I'm forever grateful Fort Jacob and his teams help, and believing in me financially.Read MoreRead Less
Brigitte Fink
Justin was amazing to work with. He was always available and even when out of his way to follow up to see how things were going. He walked me through everything and was always available when I needed him for misc. questions.

Justin made my re-fi experience painless and fast. Best customer service I've had to date, which is rare these days. He's a keeper for sure, if I was back in management, I'd ...Justin was amazing to work with. He was always available and even when out of his way to follow up to see how things were going. He walked me through everything and was always available when I needed him for misc. questions.

Justin made my re-fi experience painless and fast. Best customer service I've had to date, which is rare these days. He's a keeper for sure, if I was back in management, I'd try to steal him as an employee :)Read MoreRead Less
Carol Courtney
Alyssa was so professional and easy to work with! She was quick to respond to all my requests for updates and information about our refinance. Rocket Mortgage and Alyssa are are a great pair to do business with!
Davis Evans
Nichole has helped me with two Veteran refinances. She guided the process through a couple of glitches that came up and calmly and efficiently took care of everything. She oversees the part of the process that others do and makes sure that it all comes together.
Jennifer N Gannon
Drew was awsome, out of everyone that helped us in our team is have to say he was the best always answered the phone or gave us a call back with in five minutes. Also called us to tell us what the next step was or if we need more information. I never had to call him and ask okay now what. Was very pleased with his service!
Kristee Thornton Real Estate Professional
Lucas was very professional and did a wonderful job for my buyers. I was kept in the loop and up to date through the entire process. There were no delays and we move seamlessly from contract to close.
Rose Doggs
JD Myers was very professional and quick to answer all my questions he was on top of it I suggest they promote him quickly before this bright young man gets picked up by some
Joseph Marrero II Real Estate Professional
Doing business with Bianca was such a pleasant experience , which made the mortgage process go so smoothly. Thanks Bianca.
Michael McDaniel
First Time Home Buyer here! Veteran and father of fast growing family. I have recently changed careers and thought I'd have to wait a couple years to put my family in a home and continue to rent. I spoke with Josh and we crunched the numbers and all the associated info. He told me everything looked like it would work. I was majorly sceptical at first!!! We continued through the process and we just...First Time Home Buyer here! Veteran and father of fast growing family. I have recently changed careers and thought I'd have to wait a couple years to put my family in a home and continue to rent. I spoke with Josh and we crunched the numbers and all the associated info. He told me everything looked like it would work. I was majorly sceptical at first!!! We continued through the process and we just closed on an awesome house. It was quick and without much of the pain I had anticipated. Received awesome rate for our loan and paid ZERO dollars at closing. Rocket Mortgage pulled through BIG time. If I were you I'd call and ask for Josh personally. He knows what he's doing and will shoot you straight. Read MoreRead Less
Chelsea Gartner
Jenna was amazing! I was a nervous wreck during this entire home-buying and loan process. She was very understanding and reassuring during this stressful time of my life! From start to finish, she was knowledgeable, confident, quick to respond, helpful, professional, and friendly. I will definitely recommend her to friends and family.