Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Stuart Searles
As a first time home buyer who was buying out of state I had a lot of questions and needed advice. Brandi was undeniably the best resource I had. She is incredibly helpful and always such a great person to talk to. I highly recommend her to anyone I know even thinking of buying a home.
Randy Weichel
Cole was very easy to work with.
Everything went very smoothly.
I don’t know anybody else could’ve done anything better!
The Diva Queen
Nick started off Great! Orchestrated an unbeatable deal! Unfortunately, he ghosted us mid process. Just never heard from him again after promising to troubleshoot and follow-up on a major concern we discussed very early in the process.
Nick McGhee
Reply from Nick McGhee:

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach out to Client Relations at 313-373-4576...Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach out to Client Relations at 313-373-4576 if you would like to discuss this further.Read MoreRead Less

Ashley
Ming is great to work with. Thanks for the help!
Catherine Kendrick
Kristen and her team were excellent. Communicated well and helped close a loan quickly with many moving parts. Thanks so much!
Donna Smith
Highly recommend! Professional, helpful, and very friendly.
Pam Barriere
What I appreciated most about my Rocket Mortgage team was how quickly they responded to every question I had. It wasn’t unusual to receive an email, call, or text within minutes, which made the entire process feel supported and stress‑free.
Their step‑by‑step guidance, combined with a very user‑friendly website, made everything easy to understand and never overwhelming. The whole experience was ...What I appreciated most about my Rocket Mortgage team was how quickly they responded to every question I had. It wasn’t unusual to receive an email, call, or text within minutes, which made the entire process feel supported and stress‑free.
Their step‑by‑step guidance, combined with a very user‑friendly website, made everything easy to understand and never overwhelming. The whole experience was seamless from start to finish.
I would absolutely recommend Rocket Mortgage to friends or family members. Thank you again for making this process so smooth.Read MoreRead Less
Kimberly Hay
Randy was awesome throughout the whole process and never let me feel like I was all alone. Anything I couldn’t figure out, he always walked me through it!!
Awesome experience!!
Gerald Pett
Sanely was so very helpful throughout my loan process! She made sure to address any questions that I had! Senela is a true professional and I would suggest that anyone seeking a loan through Rocket be fortunate enough to have Sanela assisting them!
Maura Teitelbaum
Matthew was fantastic. The thing I appreciated most about him was his patience. I did not move quickly through this process. I stopped and started, had a lot of questions, disappeared for a bit, and then came back. He never missed a beat. To me, that shows real dedication and patience, which can be hard to find in any profession these days.

He was always communicative. I could send a text or an ...Matthew was fantastic. The thing I appreciated most about him was his patience. I did not move quickly through this process. I stopped and started, had a lot of questions, disappeared for a bit, and then came back. He never missed a beat. To me, that shows real dedication and patience, which can be hard to find in any profession these days.

He was always communicative. I could send a text or an email and he responded promptly and kept things moving forward. Whenever I had questions, he took the time to answer them. If I ran into issues submitting documents and needed alternatives, he helped me work through it.

I highly recommend working with him. It was a great experience, an easy closing, and throughout the entire process he maintained a patient, positive attitude.Read MoreRead Less