Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Lorena Maae
I referred to Bryan by my sister, she said it was super easy and fast and told me Bryan was terrific!
Well I had a great experience, easy just like she said. Fast, just like she said and Bryan was super! All our questions answered quickly and thoroughly explained, easy to upload docs and would highly recommend to anyone.
Tony and Lorena Maae
Tim Baroni
Shane was awesome, unbelievably quick response times. Whether it was on or off business hours he was very quick and knowledgeable about the entire process.
Anthony D'Auria
I have tried so many other banks to refinance all they wanted was more information that I knew try didn't need. So a friend said to try Rocket Mortgage. So I called and a women by the name Gabi answer the phone , when I say I haven't spoken with someone as updated with all the proper answers and so helpful. She was the best help anyone could ask for, her & her team finished my loan so fast it ...I have tried so many other banks to refinance all they wanted was more information that I knew try didn't need. So a friend said to try Rocket Mortgage. So I called and a women by the name Gabi answer the phone , when I say I haven't spoken with someone as updated with all the proper answers and so helpful. She was the best help anyone could ask for, her & her team finished my loan so fast it was great to use them. I know that if I was to use them again I would definitely recommend Rocket Mortgage and I would definitely call Gabriel & her fantastic team to help me out. Read MoreRead Less
Joyce Beaty
More superlatives for Chris Nellis than I could post. Best mortgage experience ever and I've had many. Rocket Mortgage is like a well oiled machine but Chris ensured it moved flawlessly. During entire process he was in touch to answer and update. After completion, he is still verifying that we are pleased and inquiring if he can help in any way. Chris Nellis was and is, the ultimate! Truthfully I ...More superlatives for Chris Nellis than I could post. Best mortgage experience ever and I've had many. Rocket Mortgage is like a well oiled machine but Chris ensured it moved flawlessly. During entire process he was in touch to answer and update. After completion, he is still verifying that we are pleased and inquiring if he can help in any way. Chris Nellis was and is, the ultimate! Truthfully I never thought I could feel this positive about a mortgage. Normally the experience is full of stress no matter how good a company is. Not once did I experience stress or anxiety with Rocket Mortgage, in general, and Chris, specifically! Thank you Chris!!Read MoreRead Less
Adel Mitchell
Jill was very easy to work with, listened to what I wanted, and got the job done for me. Easiest refi ever.
Bud Brayton
Kaitlyn you have worked harder then any Mortgage agent I have worked with. I would recommend you to anyone. Bud Brayton
Jordan Hosick
Brian was an outstanding help when it came time to buy a new home. My wife and I could not be more happy with how attentive he was and committed to our experience. Thanks Brian!!!
Rachel Schafer
Cristian is absolutely amazing. Every question that I asked was confidently answered by her and she always made sure that I understood the process. She was an absolute pleasure to work with, and I will make sure to mention her name to my friends and family.
Cristy Bustos
Rachel was a pleasure to work with! She was very helpful throughout the entire process and answered every single question I had. She was very knowledgeable and got back to me very quickly. I will keep coming back to Rocket Mortgage because of Rachel and I will be sure to refer my friends and family as well.
Dan Shane
Shane is always quick to respond to questions in a friendly manner. His answers directly address issues or concerns; he never talks in circles. He makes obvious that he is more concerned with satisfying the needs and desires of the client. I never felt alone throughout the loan process. Shane made sure that the mortgage we chose made the most financial sense, and he would suggest or search out ...Shane is always quick to respond to questions in a friendly manner. His answers directly address issues or concerns; he never talks in circles. He makes obvious that he is more concerned with satisfying the needs and desires of the client. I never felt alone throughout the loan process. Shane made sure that the mortgage we chose made the most financial sense, and he would suggest or search out ways to save us money and worry.

Rocket Mortgage service is top-notch, and the fees were offset by rebates and promotions that came close to canceling out the expense. I could not possibly be happier with Rocket Mortgage or Shane himself. Every customer service business should be run this way.Read MoreRead Less