Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Terrie Torres
Thank you Colton for helping to make the refinance process relatively painless. You answered all of our questions promptly and thoroughly. Thanks again. Robert and Terrie Torres.

Vince Czahor
Awesome to work with and the best mortgage/loan experience we have ever had! Fun experience!
Molly O'Johnson
I cannot say enough good things about Amanda. We were first time homebuyers, nieve to the loan process. Amanda did not simply help us get a loan, she educated us, guided us, and allowed us to find the perfect house within our budget. She was available nights, weekends, and often received/returned multiple emails and calls a day. She did not bat an eye at having a conversation with my husband and ...I cannot say enough good things about Amanda. We were first time homebuyers, nieve to the loan process. Amanda did not simply help us get a loan, she educated us, guided us, and allowed us to find the perfect house within our budget. She was available nights, weekends, and often received/returned multiple emails and calls a day. She did not bat an eye at having a conversation with my husband and then repeating the same conversation with my when we were not both available. We shopped the market, but ultimately Amanda provided the best service and got us the best deal. We have already recommended her to our loved ones. Read MoreRead Less
Scott Morrison
Very easy to understand and he made the whole process of refinancing a breeze.
Aimee Dougherty
Very positive person who just makes your day better! Thank you for helping me with my loan!
Randy Noyes
I had several negative questions for Doug in three different instances and i felt the answers I got were evasive and really not answered
Douglas Benton
Reply from Douglas Benton:

Hello Randy,

Thank you for taking the time to leave feedback about your experience working with Rocket Mortgage and me. I am sorry to hear there were questions that were not answered well enough for you. Here at Rocket Mortgage, we pride ourselves on making sure that our clients are well-educated on their loan process and terms. I know that my Client Experience Team has reached out to you to go ...Hello Randy,

Thank you for taking the time to leave feedback about your experience working with Rocket Mortgage and me. I am sorry to hear there were questions that were not answered well enough for you. Here at Rocket Mortgage, we pride ourselves on making sure that our clients are well-educated on their loan process and terms. I know that my Client Experience Team has reached out to you to go over your concerns; however, if you would like to go over any of the questions you still have, please do not hesitate to give me a call at 313-373-1172. You can also call Lindsay Harwood at 313-373-9771. She is with our Client Experience team and will be researching your concerns further. I am happy that we were able to get your refinance closed, and please know that your Rocket Mortgage Family is always here to help.Read MoreRead Less

Andre Gnostic
Did a great job, was friendly gave me good advice hope to talk to him again
Kristen Todd
Mack is AWESOME!!! He helped my husband and I get our home! He worked with us and explained each step in terms that we could understand! He gave us great advice to get us to where we are today! He would get in contact with us very often to make sure we had no questions and to keep us on track with our timeline. We are now happy homeowners and we are so grateful for everything he did for us!
Adam Torrence
Rob Turnquist was excellent at what he does and his level of professionalism was through the roof. He was very thorough and sincere with being willing to help at every level of the way. I spoke with many other lenders before choosing Rocket Mortgageloans, and Rob was easily the reason I decided to go through with them. He was much more genuine when speaking with you than the other lenders were and...Rob Turnquist was excellent at what he does and his level of professionalism was through the roof. He was very thorough and sincere with being willing to help at every level of the way. I spoke with many other lenders before choosing Rocket Mortgageloans, and Rob was easily the reason I decided to go through with them. He was much more genuine when speaking with you than the other lenders were and guided me with every step of the way and made sure I got everything done, that needed to be, to get the process rolling. If it was possible to give him more than 5 stars I would have, because Rob earned them!Read MoreRead Less
Terri Manning Real Estate Professional
My experience with Pete and Rocket Mortgage was just great! I was kept updated throughout the entire process. That is worth a lot to me! I would do business with Pete again!