Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Mark Lodato
Sean was incredibly polite, patient, and informative through the process of shopping for loans. He made sure to focus on what my wife and I wanted instead of what we assumed we needed coming in. Sean wrote up two quotes based on the information and was very responsive by phone and e-mail even as late as 7pm. In the end, we went with a different mortgage lender and Sean was really great about ...Sean was incredibly polite, patient, and informative through the process of shopping for loans. He made sure to focus on what my wife and I wanted instead of what we assumed we needed coming in. Sean wrote up two quotes based on the information and was very responsive by phone and e-mail even as late as 7pm. In the end, we went with a different mortgage lender and Sean was really great about congratulating us and saying he was happy we got the best loan we could find. Overall, Sean is an incredible resource and genuinely good person to work with. I highly recommend that everyone looking for quotes starts with Sean.Read MoreRead Less
Rolf Ritter
Doug has been helping me all the way, not only to my questions, but with proposals no matter what time of the day or what day of the week (or even weekend). Great support.
Florence Bolduc
Nick you were a great person to work with, you were very informative and keep us up to date. Thank you.
Michelle Hutton Real Estate Professional
Great Experience! From start to finish the communication was great. Excellent follow through and surprisingly long hours! I was getting answers early in the AM to late in the evening which was extremely helpful. I would definitely recommend Ryan and the Rocket Mortgage team.
Teresa Evans-Johnson Real Estate Professional
Scott was absolutely one of the best communicators in the business. If any issues arose, he swiftly addressed them for my customer. As a busy real estate agent, I can surely appreciate his candor, knowledge of the business, his respect for his colleagues and his can-do attitude. You will surely miss a golden opportunity if you procure the services of another lender. Scott is super!
Chris Jurkowski Real Estate Professional
Scott did a fantastic job. Everything was handled quickly and professionally. Communication was the best! Thanks Scott for all your help!
Steve Woolsey Real Estate Professional
Frank and Rocket Mortgage did a great job. I am a Realtor, and communication is key. Rocket Mortgage and Frank always got back to me is a reasonable amount of time.
Christine Peyman Real Estate Professional
Jeff was wonderful to deal with. He was very professional and knowledgeable. He was prompt returning phone calls and getting documents requested . It was a pleasure working with him.
Eugene Stallaby
I have been so thankful Billy is the one who picked up the phone when I called. he knew what he was talking about, and has walked me step by step thru the whole process. he would communicate with me in between each step, I never felt pressure of any kind, he made it an enjoyable experience, I asked my self many times, what was I so cautious about. in this day when I have so many negative ...I have been so thankful Billy is the one who picked up the phone when I called. he knew what he was talking about, and has walked me step by step thru the whole process. he would communicate with me in between each step, I never felt pressure of any kind, he made it an enjoyable experience, I asked my self many times, what was I so cautious about. in this day when I have so many negative customer service experiences Billy was a refreshing change, thumbs up to Billy!Read MoreRead Less
Rachelle Heathman
My family and i have been in the market for buying a new house, after several headaches we noticed a commercial on TV from Rocket Mortgage that caught our eye. We thought it was a long shot for sure, with the help from Doug everything was a breeze!! Doug took time to explain everything and make the whole process soo easy. We are forever grateful our paths crossed :)