Let me start by saying THANK YOU! My husband and I tried to refinance about 3 times just to be told that our appraisal came back lower than what was required despite the previous agents telling us that would not be a problem. By the time Joe called, we were beyond frustrated. He was a great listener and thoroughly explained and answered all of our questions with such professionalism, which made...Let me start by saying THANK YOU! My husband and I tried to refinance about 3 times just to be told that our appraisal came back lower than what was required despite the previous agents telling us that would not be a problem. By the time Joe called, we were beyond frustrated. He was a great listener and thoroughly explained and answered all of our questions with such professionalism, which made the whole process very painless. He was such a delight and pleasure to work with.Read MoreRead Less
Yesmeen Abdullatif
Yesmeen Abdullatif Real Estate Professional
551
Eric was great to work with and I hope to work with him in the future! He responded to everything with immediate sense of urgency and was always available. We closed in 2 weeks! Woo!
Don Shadle
Don Shadle
551
Mitch and his staff were always ready to answer my questions and they usually were aware of my thought process for the next step. I am impressed my Rocket Mortgage and how easy this whole thing was, should have worked with them much sooner then we did.
Bob Aitken
Bob Aitken
551
Our experience with Derrick and the Rocket Mortgage team was outstanding!! Competent, knowledgeable people throughout the entire process. Everything happened exactly as described by the team. We are so happy we chose Rocket Mortgage for our mortgage refi.
Barbara Schultz
Barbara Schultz Real Estate Professional
551
Ryan was a pleasure to work with. He was there for the client every step of the way. He was always easy to reach with a question. I hope to have many transactions with Ryan.
Peter VonSpreecken
Peter VonSpreecken
551
If I could give Tom 100 stars then I would. Buying a home can be a nerve racking process especially when it is your first time. Tom was there for me every step of the way to ensure the process was smooth. Highly recommend him to anyone trying to buy a home!
Alison Jaco Barry
Alison Jaco Barry
551
Great customer service! Thomas was quick to respond to every question. Thomas was quick to submit all of my information. I would recommend Thomas to my friends and family.
Cristina Walsh
Cristina Walsh Real Estate Professional
551
Frank was very professional throughout the entire mortgage process. He always responded quickly to any inquiry I had. I would definitely recommend Frank.
Emmanuel Oliva
Emmanuel Oliva
551
Contacting Zach Fargo at Rocket Mortgage was by far the best decision we made to get our home loan. He was always helpful though our loan process and willing to help us out anyway he could. Our experience with him and professionalism was what kept us coming back to Rocket Mortgage when we where shopping for home loans. He gave us the best options available and beat all competitors including local ...Contacting Zach Fargo at Rocket Mortgage was by far the best decision we made to get our home loan. He was always helpful though our loan process and willing to help us out anyway he could. Our experience with him and professionalism was what kept us coming back to Rocket Mortgage when we where shopping for home loans. He gave us the best options available and beat all competitors including local banks. Thank you again Zach! Read MoreRead Less
Jane White
Jane White
551
Neil, thank you for your expertise in explaining the home equity conversion mortgage in layman terms. In my situation, you were able to calm my nerves about taking this step. You were always there by phone or email and were very professional in trying to solve my financial issue. I appreciate your seeing the process from beginning to end.
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