I could not have picked a more knowledgable, competent, kind, or professional mortgage banker to be hooked up with. From my very first "preapproval" phone call to the "congratulations on your clear to close" phone call, Tom was a joy to work with. He patiently answered all of my questions and made sure I understood before moving onto the next topic. Being a team member at Rocket Mortgage, I had my...I could not have picked a more knowledgable, competent, kind, or professional mortgage banker to be hooked up with. From my very first "preapproval" phone call to the "congratulations on your clear to close" phone call, Tom was a joy to work with. He patiently answered all of my questions and made sure I understood before moving onto the next topic. Being a team member at Rocket Mortgage, I had my choice on which mortgage banker to reach out to for my mortgage application- Tom validated the reason I wanted to work with him. Thank you Tom for being there for me through my multiple rejected offers and sticking with me until I found my dream home! Read MoreRead Less
Larry McDill
Larry McDill
551
Myles was very courteous and professional
Terrance Harvey
Terrance Harvey
551
I can't say enough wonderful things about Lisa and how she made this an absolute easy process. She was a pleasure to work with answering all of my questions and making sure I received the best rate and service possible. She made normally what would be a stressful situation with any other lender into one of the best experiences I've had securing and closing a loan. I would definitely recommend ...I can't say enough wonderful things about Lisa and how she made this an absolute easy process. She was a pleasure to work with answering all of my questions and making sure I received the best rate and service possible. She made normally what would be a stressful situation with any other lender into one of the best experiences I've had securing and closing a loan. I would definitely recommend Lisa and her Rocket Mortgage team (Lindsey, Cornelous and Dylan) to our friends.
Working with Steve for the second time was as usual fast, quick and very pleasant! He has a wonderful personality and is very helpful. He was always available day and night to answer any questions or to direct us to a team member who could answer our questions. We will be working with Rocket Mortgage and Steve for any future needs and referring him to our friends and family.
Fritz Miesen
Fritz Miesen
551
Thank you Neil; to you and all of your colleagues who contributed in making this a rewarding experience. I have been involved in many mortgage transactions through the years for myself and for clients, perhaps the service you rendered is that which one should come to expect. Unfortunately, that is not always the case. I have never before experienced such a high degree of professionalism, ...Thank you Neil; to you and all of your colleagues who contributed in making this a rewarding experience. I have been involved in many mortgage transactions through the years for myself and for clients, perhaps the service you rendered is that which one should come to expect. Unfortunately, that is not always the case. I have never before experienced such a high degree of professionalism, enthusiasm, attention to detail and genuine concern for our well being. You are a credit to your company and your industry. All the best to you, Neil.Read MoreRead Less
Donna LaPlant
Donna LaPlant
551
Jake has been very helpful to get me a refi on our house. This has been a great experience for us.
Brian Staron
Brian Staron
551
Excellent to work with and communication was fantastic.
David Davis
David Davis
551
Excellent and knowledgeable
Victor Gonzalez
Victor Gonzalez
551
amazing service very honest person
Karen Bagdon
Karen Bagdon
551
My refinance experience with Jacob and Rocket Mortgage was excellent. Jacob was very efficient and professional, and as he promised, I closed in exactly 30 days. I couldn't have been more pleased with how everything was handled.
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