Quick curious and responsive!! He stayed with me throughout the entire loan process and answered all of questions accurately and quickly.
Jaclyn Earle
Jaclyn Earle
551
He was very helpful and easy to work with. At times I even called him late at 8pm to write me a pre approval and he did quickly and was polite even though I was disturbing him so late.
Connie Armenta
Connie Armenta
551
Unfortunately for me but Fortunately for Jill she has help my husband and I with 4 refinances on two properties and now that I am going through a divorce and buying my own home Jill once again shines through!!
Always on top of all the paper work and other details required to get the process rolling in order to close on our loan. On a side note: Jill was on personal leave for family medial reasons ...Unfortunately for me but Fortunately for Jill she has help my husband and I with 4 refinances on two properties and now that I am going through a divorce and buying my own home Jill once again shines through!!
Always on top of all the paper work and other details required to get the process rolling in order to close on our loan. On a side note: Jill was on personal leave for family medial reasons but still called me to remind me about submitting my documents. Wow!!!! Thanks Jill. You Go Girl!! Thanks Jill for all you have done for us over the past five years. Read MoreRead Less
Ashmir Singh
Ashmir Singh
551
Jack was a pleasure to work with. He helped me with my first home purchase and the experience was so GREAT I refi'd 2 bought and sold a home and refi'd once again!!! He explained terms and helping me understand all the risks and benefits with never any surprises. He has AMAZING customer service and ALWAYS listens to my needs and concerns. I have and will continue to refer Jack to all my friends ...Jack was a pleasure to work with. He helped me with my first home purchase and the experience was so GREAT I refi'd 2 bought and sold a home and refi'd once again!!! He explained terms and helping me understand all the risks and benefits with never any surprises. He has AMAZING customer service and ALWAYS listens to my needs and concerns. I have and will continue to refer Jack to all my friends and family... Thank you Mr. Nacy for all your help! Read MoreRead Less
Joan D. Kroeger
Joan D. Kroeger
551
Matt was great to work with through the entire loan process. Each time we had questions or concerns, he was on it. Thank you for making the whole process quick and painless. I would like to get my other properties refinances ASAP and work with Matt again.
Michael Thomas
Michael Thomas
551
All of our questions were answered promptly and with clarity. Alex was always very quick to reply to our texts and phone calls. He made the process of refinancing our home seamless.
Mellenese McCarter
Mellenese McCarter
551
Damon was knowledgeable and professional. I felt as if I knew him personally. He was prompted with returning calls and on time with phone appointments. He was a pleasure and Rocket Mortgage should be very proud to have you, they are fortunate.
Yolande Lewis
Yolande Lewis
551
Jim Crombez made me fell comfortable from the beginning of the application process. He had great knowledge of how the process worked, and help me through every obstacle that crossed my path. I wanted to give up but he won’t let me he found a way to make it work. Jim hard work and the rest of the team gave me the opportunity to be granted this Reverse Mortgage. I am forever greatful and would... Jim Crombez made me fell comfortable from the beginning of the application process. He had great knowledge of how the process worked, and help me through every obstacle that crossed my path. I wanted to give up but he won’t let me he found a way to make it work. Jim hard work and the rest of the team gave me the opportunity to be granted this Reverse Mortgage. I am forever greatful and would highly recommend Jim to help anyone who would like to go through this process. All Gods Blesdings to you.Read MoreRead Less
Phyllis Voorhees-Page
Phyllis Voorhees-Page
551
Joe was our first contact with Rocket Mortgage. He was professional, caring, and interested in helping us. Although he was in the process of planning a wedding, and getting married during this time, Joe remained interested in helping us complete our goal. He has a all around good personality even when having to deal with an all around anal personality. Thank you Joe we will definitely refer you...Joe was our first contact with Rocket Mortgage. He was professional, caring, and interested in helping us. Although he was in the process of planning a wedding, and getting married during this time, Joe remained interested in helping us complete our goal. He has a all around good personality even when having to deal with an all around anal personality. Thank you Joe we will definitely refer you to others.Read MoreRead Less
Mary McGuire
Mary McGuire
551
working with Rob was great; felt very comfortable working with him, previous re-fi were scary at times. No issue with Rob, great job leading us through this process. He did such a great job that I have advised a couple co-workers they should seriously consider Rocket Mortgage.
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