I wasn't sure what to expect using an online loan vs. local rep. My wife and I were on-guard when we first spoke with Justin. He was clear, patient and new the business inside and out. Justin was always available and quick to return calls. we caught him during his vacation time however he had someone taking care of us during his holiday. I would recommend him to anyone.
David Gill
David Gill
551
Peter has done both of my refinances, he is always willing and able to answer all of many annoying questions! looking forward to doing business with him again in the future. Thanks Peter!
Tyler Velasco
Tyler Velasco
551
Peter was great. He went above and beyond to talk to me when it was the best time for me. He always answered questions promptly.
Ronnie Sutton
Ronnie Sutton
551
NIcholas was amazing throughout my entire process! I would reconmend Rocket Mortgage to anyone looking for a quick and painless mortgage.
Anthony Rauso Jr.
Anthony Rauso Jr.
551
Ann Marie is absolutely amazing to work with !!!
Porcia Hardy
Porcia Hardy
551
Dan walked me through every step of the way. It's nice to have a person who speaks English and was able to answer all my questions. I asked and was concerned about who will have my loan after settlement and he assured me, Quick and Loans. I told him how things change when one mortgage company sells to another and you have to change the way payments are made or there is a fee for electronic ...Dan walked me through every step of the way. It's nice to have a person who speaks English and was able to answer all my questions. I asked and was concerned about who will have my loan after settlement and he assured me, Quick and Loans. I told him how things change when one mortgage company sells to another and you have to change the way payments are made or there is a fee for electronic payments if it's not with their bank or agency. He followed up with me on everything and for clarity. It seemed like he was right here working in my State which is Maryland. Even the next person he handed me over to was just as professional. The Q&L process on the web was just awesome. I also provided the survey for that as well. Read MoreRead Less
Ryan Cassell
Ryan Cassell
551
Chris made the whole loan process simple and easy to follow. He has the best customer service and I would highly recommend him to everyone.
Michael N Stille
Michael N Stille
551
Total professional in handling our refinance. Jeff not only was efficient but also personable!
Shana Lincoln
Shana Lincoln
551
Abe answered all of my questions quickly and thoroughly, making the very scary experience of getting my first mortgage almost painless. He was excellent about reaching out to let me know where we were in the process, what to expect next, and walking me through my options.
Edla Collora
Edla Collora
551
Nate was a pleasure to work with. If I had questions, he was very quick with a response and able to answer knowledgeably. He followed up with me periodically, touching base making sure I was on schedule at all times. When working with the other process teams, I could email Nate with questions he would look into for me without hesitation. I will recommend Nate to any of my friends and family that ...Nate was a pleasure to work with. If I had questions, he was very quick with a response and able to answer knowledgeably. He followed up with me periodically, touching base making sure I was on schedule at all times. When working with the other process teams, I could email Nate with questions he would look into for me without hesitation. I will recommend Nate to any of my friends and family that may be in search of new home or refinance. This is my 4th mortgage with Rocket Mortgage, love the expeirience. Read MoreRead Less
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