Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Bolove Simon
For years I wanted to own a home. I almost felt it was not going to be a reality. My wife said one night to call Rocket Mortgage. Honestly I have seen the commercials and I read alot of positive reviews, but felt the words were to good to be true. It was one of the best decisions I have ever made. I will be forever grateful for speaking to Nathan. I feel that if one person could embody the word ...For years I wanted to own a home. I almost felt it was not going to be a reality. My wife said one night to call Rocket Mortgage. Honestly I have seen the commercials and I read alot of positive reviews, but felt the words were to good to be true. It was one of the best decisions I have ever made. I will be forever grateful for speaking to Nathan. I feel that if one person could embody the word customer service it would be Nathan. In the past I have tried to tell banks and other lenders my story, but no one truly listened. Nathan listened to me and treated me as a unique person. He worked with me and understood that I am an individual looking to make a life changing decision and not a customer. From the very first day he worked to ensure that I received the very best service. As the process went along he kept reassuring me that things would work out. I honestly could not believe it each day that my family and I were getting closer to purchasing a home. There were several requests for documents and verification that made me felt uneasy, but he was such a reassuring force that supported me throughout. He was always available and answered every question I had no matter if it was a question I previously asked before. I almost forgot that he had other clients and people to work with due to his personalized approach. I cannot express my gratitude enough for this man's work and service. I hope in the future I can work with Nathan again. I am sure this is how home buying should be. I appreciate him because he gave me a chance. If you are looking for a loan I hope you speak to Nathan. Read MoreRead Less
Billy LemBro
Cass was a huge help in purchasing a home, and guiding me through a process that I knew very little about. Covering all the bases and ensuring that i was informed throughout the entire process was Cass' goal the entire time. I look forward to working with him again
William Jones
OMG, Mark is the best hand down. I don't think I could have made it through the process with out Mark. I advise anyone looking to purchase a home go to Rocket Mortgage, and if you're blessed to work with Mark thank GOD. 5 stars all the way!!!!!!!!!!!
Rose Velita Simon
Phenomenal service!!! The team at Rocket Mortgage has by far the best customer service I have ever received! (Rocket Mortgage, where did you find these exceptional people?) Thank You Nathan for making our dream of owning a home come true.
Nicole Fairess
What was really nice was to have Kyle there through-out the entire process. He was always there to answer any questions and offer assistance. Questions were answered within 15 minutes! So happy with this process and look forward to how this refinance will help us in the future
Michael Collins
Megan was professional,helpful, and very interested in helping me! We spent over an hour conversing on the phone. I really appreciate her help!
Renee Torres
Everything was beyond exceptional! And I can't wait to work with Josh again!
Will Grimsley Real Estate Professional
Mack did a wonderful job of keeping myself and the buyers informed throughout the home buying process. The loan closed on time.
Nick Toma Real Estate Professional
Laura was great to work with! I never had any issues or hiccups. Any thing that needed to be addressed Laura was on it. I would recommend her 100%.
Roman Saenz Real Estate Professional
Zachary is professional, knowledgeable, and really was instrumental in making this transaction a success for everyone involved. I highly recommend Zachary as a lending professional.