Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Julie Heisel
Marc was very professional and responsive to our needs. He and the entire Rocket Mortgage team made our refinancing experience a great one. I have told numerous colleagues about the fantastic customer experience.
Stephen Small
Doug is the man! Doug and his team helped me purchase my first home during a cross-country relocation. They were patient with all of my delays and were there when I needed them.
Mildred Driscoll
Not only was he extremely knowledgeable regarding mortgage lending, but he was friendly , patient and helpful. Talked with 6 different lenders this week and this was the first one who truly wanted to help me.
Vicki Park
Lawrence was very friendly and professional. There was no pressure to decide. Once the decision was made to move forward with refinancing he was great at giving updates and walking us through the online process. Very easy.
Ashley Williamson
I was very nervous about our first home loan but Doug walked us through the process. He was very polite, professional and attentive. He even impressed our realtor as well!
Brian Lethert
After being completely dissatisfied with my local bank and loan officers I contacted Rocket Mortgage. I did so after reading several reviews of Mortgage firms. I was looking for a Jumbo loan and the list of providers is fairly short so I contacted the half dozen or so. I have to say that Kyle at Rocket Mortgage was heads and tails above all others in knowledge, etiquette, and straightforward ...After being completely dissatisfied with my local bank and loan officers I contacted Rocket Mortgage. I did so after reading several reviews of Mortgage firms. I was looking for a Jumbo loan and the list of providers is fairly short so I contacted the half dozen or so. I have to say that Kyle at Rocket Mortgage was heads and tails above all others in knowledge, etiquette, and straightforward answers! I got more information in 10 minutes over the phone with Kyle than I had received from my local bank over the 3 months prior. He never employed any pushy sales tactics nor once did I feel like he was trying to get me to hurry and apply for a loan. In fact, it was over several phone conversations before I gave him the go-ahead and start. The rest of the loan process went fairly smoothly and any hiccups I did have were not in Kyle's control or part of any dealings I had with Kyle. I would NOT hesitate to work with Kyle again on my next loan and in fact If/when I ever do need a mortgage loan, I will track Kyle down. Rocket Mortgage was very easy to work with and doubt I will go local again as long as I can deal with Kyle and a company like Rocket Mortgage that makes the process so simple.Read MoreRead Less
Barry Stopfel
I surely lucked out on the day I spoke with Jd. He set the stage for an easy and relaxed conversation. And that has never been the case when I have explored financial options with home financing. He quickly grasped my needs and gave me excellent advice. I got the sense that he was equally invested in finding a solution as I was. Thanks Jd for a sensible and reassuring ways forward.
Patricia Dresch
Working with Natalie was the easiest thing I did all summer. I didn't have to do anything. She guided me through the whole process and I never questioned my decision. Thank you Natalie!
Chile Weaver
Justin was always in contact with me and checked on the progress. Everything went the way he explained to me. The closing was on time. I was happy with Justin and Rocket Mortgage.
Matt Fazio
Andrew made going through Rocket Mortgage and extremely easy decision. His willingness to go the extra mile to help me get the first home that I deserve and love was second to none. If I ever have anyone I know looking to qualify I would highly recommend! THANK YOU!!