Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Theresa Byington
Mark is awesome! We are first time home buyers. Mark took time with us to explain the process, answer all our questions, and hold our hands. I highly recommend Mark and Rocket Mortgage to anyone looking for a home loan.
Norma Cabazos
Excellent people skills. Very knowledgeable and keeps you informed throughout the process. Gordon thank you so much for everything. Best to you. vr Miss Norma
Trish Haines
Neil was a great help to us. He explained everything to us, so we could understand what was happening and the why of it. If we had and questions he told us or found out about it and let us know right away. We both appreciated all he did for us. He was always pleasant and friendly, couldn't ask for a better person. Thanks Patty & Bruce Haines
Nakesha Young
I have had a wonderful experience with Ali at Rocket Mortgage. Everything was explained to me both verbally and on the Rocket Mortgage site on my documents page. All the documents were signed electronically. They explained to me up front that I would be dealing with teams and I was always given a name and number to call if I wanted to speak with someone. If that person was not available, I was ...I have had a wonderful experience with Ali at Rocket Mortgage. Everything was explained to me both verbally and on the Rocket Mortgage site on my documents page. All the documents were signed electronically. They explained to me up front that I would be dealing with teams and I was always given a name and number to call if I wanted to speak with someone. If that person was not available, I was always instructed to hold on and I got another person who had access to my files and was able to answer my questions. I have never had a better customer service experience. I was offered multiple rates vs points options and allowed to choose which one I thought was best for me in my refinance. It was a great experience. Ali Alshara thanks so much for providing excellent service.Read MoreRead Less
John Moore
This is our first go round with a home mortgage with Rocket Mortgage. We completed a refinance years ago and it was a positive experience. We began our search for a new mortgage and Chris replied after our inquery. He was polite and answered all our questions. He offered helpful suggestions and did not pressure us in any way. Chris was very attentive during the process and either called or emailed...This is our first go round with a home mortgage with Rocket Mortgage. We completed a refinance years ago and it was a positive experience. We began our search for a new mortgage and Chris replied after our inquery. He was polite and answered all our questions. He offered helpful suggestions and did not pressure us in any way. Chris was very attentive during the process and either called or emailed at every stage. Chris was helpful when forms needed to be completed and ensured that he was available if I had any questions. Great experience and I highly recommend you reach out to Chris. You won't be disappointed. Read MoreRead Less
Ercy Heinrichs
Mark did an awesome job helping me out with my loan! I would definitely recommend Mark to friends and family. He was very helpful and knowledgeable with all my questions! Thank You!
Karen Ringue
If I could give Chris 10 stars I would! He was fabulous to work with! He was always there when I needed him. He always new the answers to my questions. I felt very comfortable with him handling my loan process and was confident everything was taken care of.
Susan Poland
Tito kept in touch every step of the way. I appreciated the text messages keeping me on track to close quickly. He followed up with me after my closing to ensure all was ok. I work with the Rocket Mortgage management team on the hazard insurance processing side. Tito represents the Rocket Mortgage culture to the fullest. Thank you!
Chike Orizu
Mario is the best! I am always uneasy completing the loans papers but he made it easy and fun for me. I will encourage others to access Rocket Mortgage for mortgage refinancing and navigate through Mario Murillo.
Chike
Jeremy Wilkerson
Worked with Mark on a refinance. He was extremely knowledgeable, available, and not pushy. He provided the required info, options, and recommendations. Hopefully I won't need to work with him again soon but if the need arises I'd welcome working with Mark. Thanks for all your help Mark!