Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Annette Brown
She new exactly what to do in terms of refinancing.
Mary Errichetto
He was very professional and easy to work with . Thanks very much Stuart.
Greg Ishii
In general I was very satisfied with my experience with Rocket Mortgage. They did a great job with every thing save the one exception of placing a VERY HIGH tax escrow on my loan. At the time (back in Feb), I was told by Josh that this would only be an issue until a review of the actual taxes was made. That event has come and gone, and I have been assured on numerous occasions that this would be ...In general I was very satisfied with my experience with Rocket Mortgage. They did a great job with every thing save the one exception of placing a VERY HIGH tax escrow on my loan. At the time (back in Feb), I was told by Josh that this would only be an issue until a review of the actual taxes was made. That event has come and gone, and I have been assured on numerous occasions that this would be addressed and the $1,000's of dollars in excess escrow that is owed to me would be returned. Here it is 6 months later, and I still have had no resolution on this. Interestingly enough there are about 5 identical townhomes built the prior year in my same HOA that could have been referenced for correct tax information back in Feb, as well as the fact that the county published taxes for 'my specific property' back in May. This is the one part of my loan that Josh helped with, everything else was managed by others, so while I have tried to be as patient as possible on this issue, unfortunately can only give him one-star. Read MoreRead Less
Sharon Kelly
Michael was always available for me for all of my questions & needs!
Linda Babb
Jack was very helpful in this process. He showed patience in my various questions as well as kept us informed on his progress and follow up. The loan had stalled and he was very helpful and knowledgeable about helping it get back on track.
Kevin Shaw
Victor was most helpful at all points in the loan process and he responded immediately when I asked for assistance.
Shante Tarver
I was going to give up on finding my dream home before someone recommended that I work with Tom. He did everything right the first time and answered all my questions. He was very positive throughout the process. I will be calling Tom for my refinance in the future. And I won't let any of my friends or family go with anyone other Thomas Savage for their mortgage!
Bo Bolstad Real Estate Professional
Great service and keeps you informed through the whole process.
Shelley Lubick
Awesome customer service! I highly recommend Patrick for your home loan needs.
David Ciruli
I couldn't have been more pleased with the help Mike provided us in arranging our HELOC, he was very professional, always available and made the process incredibly easy!