Katie was very good at her job very helpful and knowledgeable about her job! Thank you Katie fro. My self and my family
Paul Chirdon
Paul Chirdon
541
Ryan delivered what he promised for our loan at the costs and schedule we initially agreed upon. He was pleasant to work with and helpful. The only negative was that that there where 2 handoffs to other Rocket Mortgage employees before the loan was finalized.
Sue Grenier
Sue Grenier
551
This was my first experience in buying a home. Jason gave me the help I needed to proceed with confidence every step of the way. Thanks so much!
Elizabeth Sigman
Elizabeth Sigman
551
Amanda was extremely patient and helpful in the mortgage loan process. She was always quick to respond to my questions and concerns. She was instrumental in resolving a paperwork issue that threatened to prevent my home loan closing. Without her diligence and commitment, I believe my home loan would not have been successful in the time needed to close on my house. Thank you Amanda for all of ...Amanda was extremely patient and helpful in the mortgage loan process. She was always quick to respond to my questions and concerns. She was instrumental in resolving a paperwork issue that threatened to prevent my home loan closing. Without her diligence and commitment, I believe my home loan would not have been successful in the time needed to close on my house. Thank you Amanda for all of your hand work and for making me a homeowner again!Read MoreRead Less
Jacob Jerschina
Jacob Jerschina
551
Simply put, Dan is helpful, professional, extremely efficient, and a complete pleasure to work with. I absolutely recommend him. He made the whole process easy, explained all things to me plainly, and it went without a hitch. Thanks dan.
Debbie Holzberg
Debbie Holzberg
551
Dan was extremely responsive - and I mean extremely! He responded to emails promptly, answered all of our questions thoroughly, and was a professional through and through! I was blown away by the quality of the service provided by Dan and by Rocket Mortgage. We were in a time crunch and needed to close as quickly as possible - Dan and the rest of the Rocket Mortgage professionals went above and ...Dan was extremely responsive - and I mean extremely! He responded to emails promptly, answered all of our questions thoroughly, and was a professional through and through! I was blown away by the quality of the service provided by Dan and by Rocket Mortgage. We were in a time crunch and needed to close as quickly as possible - Dan and the rest of the Rocket Mortgage professionals went above and beyond to make it happen (we were able to close two weeks ahead of the original closing date). I was extremely impressed by and grateful for the awesome service! Read MoreRead Less
Anthony Pittman
Anthony Pittman
551
My wife and I started looking into refinancing our house back in May of this year. We went to three different local banks to do this. Time after time we were disappointed with the service we got from those banks. None of these banks had the knowledge or will to work with us and a VA loan. I spoke with Joe Waters at Rocket Mortgage and all I really was doing was asking basic questions about the ...My wife and I started looking into refinancing our house back in May of this year. We went to three different local banks to do this. Time after time we were disappointed with the service we got from those banks. None of these banks had the knowledge or will to work with us and a VA loan. I spoke with Joe Waters at Rocket Mortgage and all I really was doing was asking basic questions about the refinance process. Joe was very knowledgeable and answered every question I had.After speaking with Joe, I thought that instead of putting our house on the market and finding another house we could stay in the house we made into a home.However, I knew that to really get this process going my wife Jody would have to get on board. I arranged a time that Joe, Jody and myself could get on the phone together. Joe went thru the refinance process with us and explained what would be required of us. He was extremely helpful in answering our questions. Once we decided that this was the best choice for our family, and began the process, Joe walked us thru every step of the application and background.The time it took for us to do the paperwork was actually alot easier than I thought it would be. We are closing our loan on August 8th. I am deploying to South East Asia for a year and am currently in training for this mission. We wanted to do some improvement projects on the house prior to my leaving. To know that Jody wont have to worry about fixing the bathroom downstairs or replacing the window upstairs while Im on this deployment will be a heavy load off my mind. I will be able to concentrate on my mission and get back home to my family. From my family to yours Thank You.
Alex kept us well informed. We appreciated the knowlegable responses to our questions.
Nancy Zacherl
Nancy Zacherl
551
MOST KNOWLEDGABLE, AND FRIENDLY PERSON I WORKED WITH THROUGH MY LOAN PROCESS.
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