this was a great time effort. Great people to work with and kept us well informed from the start. Let's do it again...m
Sharon Todd
Sharon Todd
551
Very calm, professional, polite, not deterred by dumb questions or flustered potential homeowners. He's a keeper.
Bernice Patrinely
Bernice Patrinely
551
I must say, I have never had such a great time securing a mortgage! Babak was informative, friendly and so easy to talk to! He made the process of pre-qualification and mortgage loans so easy and enjoyable .....never thought I would put "enjoyable" and "mortgage" in the same sentence!
Delane Shoemaker
Delane Shoemaker
551
Neil is a professional in every sense of the word, communicates with you on your terms. Neil is a teacher of reverse mortgages and , professor of self confidence. The experience with Neil and his team at One Reverse was a pleasant one, and of course Neil was Captain of the ship. Dealing with Neil on the other end of the phone was, like dealing with a lifelong trusted best friend. Simple approach, ...Neil is a professional in every sense of the word, communicates with you on your terms. Neil is a teacher of reverse mortgages and , professor of self confidence. The experience with Neil and his team at One Reverse was a pleasant one, and of course Neil was Captain of the ship. Dealing with Neil on the other end of the phone was, like dealing with a lifelong trusted best friend. Simple approach, simple answers to any question you have. He bolstered my confidence in what I was doing. Thanks Neil Read MoreRead Less
Monica Brown
Monica Brown
551
Matt is extremely professional and easy to work with. I have worked with him more than once, and every time I am amazed at how efficient he is and how available he makes himself to his clients. He has always been able to get me what I need in a timely fashion, answer all my questions, and ensure I feel secure with the whole process. Terrific customer service!
Peg Kallberg
Peg Kallberg
551
Danielle was amazing walking me through the refinance process. I was not familiar with how docusign works and Danielle walked me through step by step and that made me feel at ease with doing everything from my home computer. I would highly recommend Danielle and Rocket Mortgage to anyone considering refinancing their home.
Sarah Boykin
Sarah Boykin
551
Dena has been excellent to work with so far! The process has been quick, efficient and simple. Dena and Kyle both know their jobs well and how to make the customers feel good about their choices.
Bret Peck
Bret Peck
551
Sarah actually did a great job. I asked her a lot of questions because the numbers seem to change a lot during the process, and I didn't understand everything. She was very patient and helpful during the entire process. Please give her my apologies for not submitting this survey earlier. Thanks. Bret Peck
AJ LeDoux
AJ LeDoux
551
I thoroughly enjoyed working with Dan. He was available any time I needed him, was very helpful, and answered any questions I had. I would have no reservations working with Dan again in the future.
Vera Selmore
Vera Selmore
551
Jill is a very vibrant individual.As a client, her excitement and interest in people is immediately felt. I enjoyed working with Jill. She was always accessible and patient helping solve problems no manner how simple or complex.
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