We had a very positive experience working with Daniel. He answered all of our questions regarding the process and made the process as easy as he could. I would highly recommend him to anyone who wishes to apply for a loan.
Robbie Marquez
Robbie Marquez
551
We found Nichole to be our whole reason for pursuing our refinance with Qucken Loans. She must have spent 2 hours on the phone with us at one point helping us submit our online application. She was patient, personable, and the most knowledgeable of anyone we've dealt with for a mortgage loan in 40 years. She's simply the best!
Kate Broughton
Kate Broughton
551
We were fortunate to work with Chris Chang on both a re-fi for our old house a few years ago, and more recently on a mortgage for the house we're in now. In both instances and along every step of the way, he was friendly, patient, and quick to respond. In a few instances during the approval process when we had to work with other Rocket Mortgage personnel, we ran into a few snags. But all we had to...We were fortunate to work with Chris Chang on both a re-fi for our old house a few years ago, and more recently on a mortgage for the house we're in now. In both instances and along every step of the way, he was friendly, patient, and quick to respond. In a few instances during the approval process when we had to work with other Rocket Mortgage personnel, we ran into a few snags. But all we had to do was call Chris, and he served as an intermediary/liaison and helped get everything back on track. He even laughed at our bad jokes, and for that alone he deserves five stars. We would give 10 stars if possible.Read MoreRead Less
Diana Hahn
Diana Hahn
551
Michael was great! He was available throughout the process and answered all my questions/concerns.
Sherry Thompson
Sherry Thompson
551
I had worked with Tom a few years back on a refinance, and found him exceptional with his service. Fast forward to another refinance, and again I called Tom for help. Although he was now in a different department, he went out of his way to make sure all my needs were fulfilled, and also would check in to see how the process was going. He truly is a 5 star kinda guy!
Carri Delosier
Carri Delosier
551
Leena was very helpful during my refinance of my home. She kept in contact regularly and always answered my questions.
Mark Dennis
Mark Dennis
551
Nathan was super. He guided me through every part of the process. He was timely and meticulous and if I ever do this again I will insist on working with Nathan again. I will be always be grateful to Nathan . Thank
Derek Schutz
Derek Schutz
551
Jesse was very accommodating and helpful during the process. I couldn't have asked for more.
Sharon Patten
Sharon Patten
551
One of the most pleasant experiences in regards to refinancing! So informative. Michael put everything out there in a prompt and easy to understand manner. Very efficient process. It was a pleasure to work with Michael and Rocket Mortgage. I highly recommend Michael and Rocket Mortgage's products.
Jennifer McLane
Jennifer McLane
551
Jaimee was great, worked with her to refi to a VA mortgage, she went the extra mile working with us and answering all of our questions and gave us options we did not know about. I really great experience. We would absolutely use Rocket Mortgage again, and would love to work with Jaimee if possible.
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