Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Will Greenough
John was very efficient and answered all questions I had during the "curiosity" phase of my interest in refinancing to a 15-year mortgage. He also pointed out and emphasized the savings in interest payments as compared to the mortgage I had. It all made great sense; John made sense and backed it up with data. Rocket Mortgage has a great portal where communication and documents can be quickly ...John was very efficient and answered all questions I had during the "curiosity" phase of my interest in refinancing to a 15-year mortgage. He also pointed out and emphasized the savings in interest payments as compared to the mortgage I had. It all made great sense; John made sense and backed it up with data. Rocket Mortgage has a great portal where communication and documents can be quickly exchanged. The support teams responsible for reviewing and underwriting did a great job. It was a 5-star experience.Read MoreRead Less
Sheila Campbell
My experience with Rocket Mortgage was a very positive one! From my pre-approval to the actual closing was great, everything went better than planned and I was in my new home in record time. Rocket Mortgage worked with me through my contingency issues and everything came out perfect!
Deanna Kline
Jake Cerqua was very attentive, professional, understanding, forthright, and helpful as I went through the Rocket Mortgage Process. I received an email from Rocket Mortgage and thought I'd just check out the process and I really didn't plan on refinancing, since I had done that about two or three years ago. However, after Jake contacted me and we spoke, I felt that the increased value and lower ...Jake Cerqua was very attentive, professional, understanding, forthright, and helpful as I went through the Rocket Mortgage Process. I received an email from Rocket Mortgage and thought I'd just check out the process and I really didn't plan on refinancing, since I had done that about two or three years ago. However, after Jake contacted me and we spoke, I felt that the increased value and lower rate to refinance would be a good decision. So I completed the process with Jake supporting me and helping to make everything go very smoothly. I enjoyed working with him.Read MoreRead Less
Mike Ferri
Always returned calls. Polite, punctual, and knowledgeable. Very helpful.
Amy Wilson
Manny was professional, personable, patient and clear. He answered all of my questions and made me feel confident in my decisions.
Kristy McMillan Ongoy
Very easy to work with! I would recommend working with him.
Alexa Carron
Meghan was incredible to work with. She made the process of qualifying for a home mortgage the best it could possibly be and worked with me to get me the best rates possible. She is very responsive and knowledgeable, and gets the job done in a timely manner. I worked with Meghan last fall, but decided to hold off on the home buying process. When I decided to pick it back up again this summer, we ...Meghan was incredible to work with. She made the process of qualifying for a home mortgage the best it could possibly be and worked with me to get me the best rates possible. She is very responsive and knowledgeable, and gets the job done in a timely manner. I worked with Meghan last fall, but decided to hold off on the home buying process. When I decided to pick it back up again this summer, we picked up right where we left off - no issues. Read MoreRead Less
Peter Gadioli
Crystal made my experience fast and painless. She was always quick to respond to any questions that I had. Working with her made my refinancing a breeze.
Joseph Gonzales
When I first applied with Rocket Mortgage, I was told several times that they were difficult to work with, but when Brent reached out to me, he was nothing but prompt and professional. He answered my many questions with clarity and helped in every way necessary to close smoothly. Thank you!
David Smith
I just want to say how incrediable Kate was with handling my mortgage. She listened to what I was looking for and came back with a money saving approach that completely exceeded my needs. She is extremely professional and refreshing. The whole experience was awesome and having gone through the mortgage meat grinder with non reputable sales people just recently I was cautious & concerned. Kate ...I just want to say how incrediable Kate was with handling my mortgage. She listened to what I was looking for and came back with a money saving approach that completely exceeded my needs. She is extremely professional and refreshing. The whole experience was awesome and having gone through the mortgage meat grinder with non reputable sales people just recently I was cautious & concerned. Kate understood my aprehension & went to great lengths to listen to my concerns. I look for people now just to refer her & Rocket Mortgage. Great job & thank for making things the way they should be. Read MoreRead Less