Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Traci Porter
Adam was very good and helpful. I felt very at ease through the refinance process. He was always available and answered questions promptly and honestly.
Elsie Higdon Real Estate Professional
Smooth transaction from start to finish. Communication was outstanding; I received regular updates on the status of the transaction.
Maryann Mitkowski
When you begin a transaction with any large financial institution, you dread the thought of poor customer service. Julie far exceeded our hopes and expectations. She was amazing! We never had to wait for a response, she was completely clear in every interaction at every step--it was like dealing with a trusted friend. In these situations, there's always a moment when something occurs to you that ...When you begin a transaction with any large financial institution, you dread the thought of poor customer service. Julie far exceeded our hopes and expectations. She was amazing! We never had to wait for a response, she was completely clear in every interaction at every step--it was like dealing with a trusted friend. In these situations, there's always a moment when something occurs to you that you hadn't thought of, and you suddenly get worried--and she was right there to reassure and explain. I can't say enough about her fantastic service. We'd recommend her to our closest friends in a hearbeat! Thank you, Julie!!Read MoreRead Less
Anna Miller
Chris was EXCELLENT! Before moving through any steps, I was able to get questions answered. He explained everything and if it was something that I still have concerned on, he covered it in more detail. He kept in contact with me throughout the whole process and was available to answer any questions. He even helped me with anything else that may have been going on throughout the process. His ...Chris was EXCELLENT! Before moving through any steps, I was able to get questions answered. He explained everything and if it was something that I still have concerned on, he covered it in more detail. He kept in contact with me throughout the whole process and was available to answer any questions. He even helped me with anything else that may have been going on throughout the process. His response back to emails and phone calls/voice messages were amazing. I would go through him again and recommend him to everyone. He was professional, but also laid back at the same time. I felt calm even when I wasn't. We both made a Jeopardy joke at times which was awesome! Chris you deserve more than 5 stars, hands down! Thank you once again! Read MoreRead Less
Debbie Butcher
I worked with Chris explaining my current situation. He was very professional and listened to my needs. He came up with the best option possible in my current situation. He was friendly, quick, professional and available if I had a question. Great to work with Chris! Thank you. Debbie
Kenneth Haulsee
Frank was really nice to work with. Ive used Rocket Mortgage in the past and if i
ever need another mortgage i would use you again
Roni Val
Outstanding service! Jessie was very attentive and quickly followed up on any questions or concerns I had. He came across as a very sincere and likable person over the phone and through emails. Thank you, Jessie for all of your help. You made this process very easy for me. I love my home!
Ed Rodriguez
There wasn't a time, during the process, that I didn't know what state my loan was in. Jim was always available to respond to my questions and if he didn't have an answer then he was quick to find one. Great Job!
James Nash
I have really enjoyed working with you Gordon. You were there for us is every step of the way. You answered questions, and explained every detail that we did not understand. Anytime that there were any obstacles present, you were always there to remove them. Yes, I would recommend Gordon to my closest friends, and even my family.

Thanks Gordon for being there when things got complicated. We ...I have really enjoyed working with you Gordon. You were there for us is every step of the way. You answered questions, and explained every detail that we did not understand. Anytime that there were any obstacles present, you were always there to remove them. Yes, I would recommend Gordon to my closest friends, and even my family.

Thanks Gordon for being there when things got complicated. We really appreciate your time and your concerns.

Sincerely,

James and EvelynRead MoreRead Less
Bill Allen
From the moment Kunal answered my first question, I knew I was fortunate to be working with a loan specialist who knew his trade very well. Kunal was always upbeat, very knowledgeable, and willing to put forth the extra effort to ensure I was comfortable and had all my questions answered.
Kunal was very communicative. I always knew where my loan was in the process towards approval.

I would have ...From the moment Kunal answered my first question, I knew I was fortunate to be working with a loan specialist who knew his trade very well. Kunal was always upbeat, very knowledgeable, and willing to put forth the extra effort to ensure I was comfortable and had all my questions answered.
Kunal was very communicative. I always knew where my loan was in the process towards approval.

I would have no reservations about recommending Kunal to anyone looking for a new loan or a refinance. Read MoreRead Less