Mark was right on top of everything that was needed and kept me informed every step of the way. He was always ready to answer all my questions. It was a great pleasure working with him.
Michael Kemp
Michael Kemp
541
Diana was very helpful and courteous throughout the entire process. We made herself available and always returned our calls when not available. Great job!
Mary Ann Brady
Mary Ann Brady
551
Very professional and helpful!
Misti Lawrence-Naylor
Misti Lawrence-Naylor
541
She provided Excellent customer service and support during the mortgage process
Natashya Labaton
Natashya Labaton
551
Chuck made the process so easy amidst the issues that came up. I remember him telling me that he had a good feeling about everything and that it will work out fine. It did! We are forever thankful to Chuck for making our dream of owning a home possible.
Lisa Pallanes
Lisa Pallanes
551
Ryan Dowell is an awesome home loan expert. He walked me through every step of the process. He made home buying an enjoyable experience.
Wendy Brown
Wendy Brown
551
Bob was responsive, empathetic and respective. He made us feel that he was truly our advocate.
ML Lampson
ML Lampson
551
Great communications. Did what he said he would do.
Nona Sesiana
Nona Sesiana
551
My husband Matthew Arciniega wrote great things about your service and I agreed what he said . You're an awesome costumer service. Thank you! You've helped to make our dream come true !
Hathaway McCullough
Hathaway McCullough
551
Too bad there are only five stars! I called Rocket Mortgage after Chase had no options for me to renew my loan with them and combine my second mortgage. Within minutes, Alex had a proposed way ahead and walked me through the entire process. Additionally, his sincerity in wanting to help me formed a bond which for me is extremely rare when it comes to my money. I have since told anyone who will...Too bad there are only five stars! I called Rocket Mortgage after Chase had no options for me to renew my loan with them and combine my second mortgage. Within minutes, Alex had a proposed way ahead and walked me through the entire process. Additionally, his sincerity in wanting to help me formed a bond which for me is extremely rare when it comes to my money. I have since told anyone who will listen to give him a call. I have no idea what Alex's status is in the company but I highly recommend that Rocket Mortgage make him a mentor for junior personnelRead MoreRead Less
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