Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Randall Sheldon
Courtney was very courteous and knowledgeable. She answered all our questions and directed us in the path we needed to take. She always responded quickly with every question we had along the way. She explained the process and what to expect. She made us feel comfortable from the beginning. She is a perfect example of how mortgage purchasing should be.
Tom Stacey
Shane was extremely thorough and professional
Tom Langone
Just wanted to send a shout out to Lucas. I am a realtor and have worked with Rocket Mortgage Loans a number of times with my clients buying property. I decided to give them a shot when i went to purchase a property. Lucas did and awesome job getting me going and Mike S. finished the process. Talk about impressed, we had a couple of road bumps but they got me through them... I hit a home run ...Just wanted to send a shout out to Lucas. I am a realtor and have worked with Rocket Mortgage Loans a number of times with my clients buying property. I decided to give them a shot when i went to purchase a property. Lucas did and awesome job getting me going and Mike S. finished the process. Talk about impressed, we had a couple of road bumps but they got me through them... I hit a home run working with Lucas and Mike. Thanks.Read MoreRead Less
Rick Jensen
Sean did a great job with our loan. It was our first home and he was very patient and knowledgeable with our questions and when explaining what we needed to do. He made the process as painless as he possibly could and we couldn't appreciate it more! I'd recommend him to anyone!
Bill Cooper
I think I have worked with Nick approx 6 years and he has always been most helpful and a pleasure to deal with.
Denise Eapen
Working with Ember was a pleasure. She is very professional and knowledgeable. No matter how many or what questions or concerns one may have, she is patient, responds quickly, and takes the time to explain everything clearly. She is also patient and understanding when it comes to busy schedules, as well. Would highly recommend her.
Diana Ball
Dardan took us through the whole process from application (on the July 4th weekend) to the closing 25 days later with no drama. I had waited to apply to be sure that we had all the paperwork I thought we would need accessible, and Rocket Mortgage did everything electronically. It was much easier than I thought it would be. This was our first mortgage that didn't go through my husband's employer...Dardan took us through the whole process from application (on the July 4th weekend) to the closing 25 days later with no drama. I had waited to apply to be sure that we had all the paperwork I thought we would need accessible, and Rocket Mortgage did everything electronically. It was much easier than I thought it would be. This was our first mortgage that didn't go through my husband's employer - GMAC always made the process easy because we were part of the GM family and the mortgage application often went with a move. But it was just as easy with Rocket Mortgage. I'm guessing we won't be needing another mortgage as we are retired, but if we do, I'll be calling Rocket Mortgage. You can thank Dardan for that.Read MoreRead Less
Bill Rutherford
Knowledgeable, professional, and thorough!
Korinn Ginestra
very professional and helpful
Sarasijam Joshi
I contacted Rocket Mortgage for my refinancing needs and DeAnna Tonak was the consultant that was assigned to me. I was very glad that I had her as my consultant for she went way above and beyond what was expected. She stayed with me throughout the process and was the go between person when there was any issues. She contacted the underwriter to be sure if Rocket Mortgage could do the loans or not....I contacted Rocket Mortgage for my refinancing needs and DeAnna Tonak was the consultant that was assigned to me. I was very glad that I had her as my consultant for she went way above and beyond what was expected. She stayed with me throughout the process and was the go between person when there was any issues. She contacted the underwriter to be sure if Rocket Mortgage could do the loans or not. She was very upfront with me about everything and was always there to answer any questions or queries I may have had. We were successful in closing our loan in about 2 months and it was a smooth process. Thank you DeAnna for all you did for me.Read MoreRead Less