Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Sumit Bansal
I have worked with Sam for 3 years now. He was my Mortgage broker when I initially bought House. He got me the best rate in the industry and its been the lowest rate for last 3 years. He is always available if you have any questions/queries regarding your mortgage and proactively helps you out if he is aware of a deal/buy-down options. Highly recommend working with him. His business ethics are ...I have worked with Sam for 3 years now. He was my Mortgage broker when I initially bought House. He got me the best rate in the industry and its been the lowest rate for last 3 years. He is always available if you have any questions/queries regarding your mortgage and proactively helps you out if he is aware of a deal/buy-down options. Highly recommend working with him. His business ethics are amazing !!Read MoreRead Less
Shida Dressler
Nikki was extremely proficient, swift, and reliable when helping us figure out our lending options. Also, after scouring the internet researching different lenders, rocket had hands down the best website portal and interface. Extremely easy and efficient. And we couldn’t ask for a better loan officer to help us with the process.
Elizabeth Bear
Hayley was wonderful throughout the whole process. She responded quickly to all of our questions and explained the process step by step. She is very kind and a pleasure to conduct business with.
Thomas Humphrey
Elizabeth was more than awesome, she was Amazingly Awesome! Very knowledgeable, caring and takes care of the customer! Followed up numerous times and made sure we understood every phase of the process! So good to work with and I would do it over again!
Chris Larem
Payton was great to work with. She's very knowledgeable and was a huge help through the whole process
Michael Drazga
If you are fortunate to allow Jeneane to process your loan, your worries are eliminated. Her professionalism, knowledge, patience and overall committment to help the customer is off the charts. She went beyond the assistance that other loan officers would even consider. She listened to my issues and concerns and offered alternate ideas and suggestions for the best option for my needs. I can't ...If you are fortunate to allow Jeneane to process your loan, your worries are eliminated. Her professionalism, knowledge, patience and overall committment to help the customer is off the charts. She went beyond the assistance that other loan officers would even consider. She listened to my issues and concerns and offered alternate ideas and suggestions for the best option for my needs. I can't thank you enough, Jeneane for all you did for me.Read MoreRead Less
William Cordero
She is great to work and she will push you to your goal. Just because she wants you to succeed.
Marsha Hamilton
Gabriela has been amazing through this whole process! She is very supportive, professional, kind, efficient, and always available to help me sort things out. She is very knowledgeable and she goes above and beyond to help make a very challenging process go as smoothly as possible! There aren't enough stars to give her that could really express my gratitude!!!
Paul Hughes
Tim is professional, courteous, always available and on time. Tim did a great job handling our mortgage process from end to end.
Shawn Schaff
I would rate my experience 4.5 stars if half-star ratings were available. Manny was extremely helpful throughout the initial process and made everything clear and easy to navigate.

My only concern arose after the initial stages were completed. It became quite difficult to get in touch with Manny. I had requested a slight increase in the loan amount after the appraisal came back and was informed ...
I would rate my experience 4.5 stars if half-star ratings were available. Manny was extremely helpful throughout the initial process and made everything clear and easy to navigate.

My only concern arose after the initial stages were completed. It became quite difficult to get in touch with Manny. I had requested a slight increase in the loan amount after the appraisal came back and was informed that it would not be an issue. Unfortunately, the adjustment was never made, and I was unable to get any clarification on questions unless I contacted Rocket Mortgage directly.

Overall, the process was smooth and fairly straightforward. Despite the communication challenges toward the end, I had a positive experience and would recommend Rocket Mortgage to others.
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