Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Debbie Archer
My experience with Moe and every other employee at Rocket Mortgage has been wonderful! At a time when I wasn't sure which direction to take with my mortgage, their help was just what I needed and the constant contact back and forth was really appreciated. Never did I feel 'out there' and just another number--when I had a question, I received a very prompt answer. There was no wondering about ...My experience with Moe and every other employee at Rocket Mortgage has been wonderful! At a time when I wasn't sure which direction to take with my mortgage, their help was just what I needed and the constant contact back and forth was really appreciated. Never did I feel 'out there' and just another number--when I had a question, I received a very prompt answer. There was no wondering about the status of my loan application because the on-line account let me know when I needed to submit something or what Rocket Mortgage was working on, step-by-step. Also every person I've communicated with at Rocket Mortgage seems to actually appreciate me as a customer. That is a rare thing these days--as many companies have become so 'corporate-minded' and have seemingly lost their concern for customers/clients. I felt the concern and caring for me as an individual was genuine. I truly appreciate that and would not hesitate to recommend Rocket Mortgage to anyone!Read MoreRead Less
Chad Summerville
Areeya made the process easy quick and hassle free. I would definitely use her again and would recommend her to anyone.
Stacy Green-Wright
Jon was excellent to work with, he saw ab issue I was dealing with and went over and beyond to take care of it. Great communication and made sure in was updated with any changes.
Alan Weinstein
We have worked with Schwab Bank Rocket Mortgage several times before, but Shane made this transaction the quickest and easiest it has ever been. The team is wonderful but Shane is the cream of the team. I would recommend him for similar transactions anytime and anyplace. Cudos.
Mary Woods
Nick was easy to work with. He made sure I had everything submitted and was very helpful.
Lucy Haring
Eman was very helpful getting the loan started and answering my questions throughout the process. I highly recommend her for your refinancing needs. The process was quick, relatively painless and is saving me tens of thousands of dollars in interest moving down to a 15 year mortgage.

Also - know that if you put in a loan request online, they are going to call you. If you don't want to ...Eman was very helpful getting the loan started and answering my questions throughout the process. I highly recommend her for your refinancing needs. The process was quick, relatively painless and is saving me tens of thousands of dollars in interest moving down to a 15 year mortgage.

Also - know that if you put in a loan request online, they are going to call you. If you don't want to continue, you can answer the phone and tell them you're no longer interested. Read MoreRead Less
Bill Street
Chris was very thorough during the process and answered all of my questions. He is very efficient.
Mike Krakow
Best mortgage experience I have had. Quick and easy!
Guy Ragault
Responsive, looking for solutions to specific problems, empathic to customer going through a lot of changes, follows up.
Meredith Stevens
Eric was phenomenal to work with....very prompt with any questions and made the process very easy! Thank you so much for all your help