Total professional in handling our refinance. Jeff not only was efficient but also personable!
Shana Lincoln
Shana Lincoln
551
Abe answered all of my questions quickly and thoroughly, making the very scary experience of getting my first mortgage almost painless. He was excellent about reaching out to let me know where we were in the process, what to expect next, and walking me through my options.
Edla Collora
Edla Collora
551
Nate was a pleasure to work with. If I had questions, he was very quick with a response and able to answer knowledgeably. He followed up with me periodically, touching base making sure I was on schedule at all times. When working with the other process teams, I could email Nate with questions he would look into for me without hesitation. I will recommend Nate to any of my friends and family that ...Nate was a pleasure to work with. If I had questions, he was very quick with a response and able to answer knowledgeably. He followed up with me periodically, touching base making sure I was on schedule at all times. When working with the other process teams, I could email Nate with questions he would look into for me without hesitation. I will recommend Nate to any of my friends and family that may be in search of new home or refinance. This is my 4th mortgage with Rocket Mortgage, love the expeirience. Read MoreRead Less
Dennis Boothe
Dennis Boothe
551
Rob was very helpful with the process, he explained everything that would happen.
Holly Perkins
Holly Perkins
551
Very attentive and extremely helpful. More personable than you would expect a banker to be.
Tim Rinke
Tim Rinke
551
Appreciate the quick response and explanations for moving my loan forward to processing. Having identified my Charles Schwab connection and getting passed to Brian for identifying the best program available was key.
Victoria Sarkar
Victoria Sarkar
541
Alex was excellent. The only issue with the closing was that he was not in the office to solve a discrepancy in the refinance papers. Others could not fix the problem because they were not familiar with our loan. So we had to wait until he got back before the issue could be resolved. This delayed the closing by a few days; not a problem for us.
David Umansky
David Umansky
551
Skylar was excellent in all ways. He communicated all information clearly and effectively. He responded to my inquiries quickly and was easy to work with.
Bryan Rueger
Bryan Rueger
551
Couldn't be happier, 2nd home I have bought and was with a different lender on my first. Doesn't even compare how much happier I was with Tracy
David Dalva
David Dalva
551
Ryan is a problem solver, and has a strong sense of urgency. He consistently got back to me immediately every time I communicated with him, which I found very valuable in the mortgage process. He serves as a model for what other Rocket Mortgage reps should aspire to.
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