Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Mark Castellano
Jason was everything that I was looking for while shopping for a mortgage. During the largest purchase and decision of my life, he made the whole process so easy. Jason constantly kept me informed every step of the way, and never hit me with any hidden costs or surprises. When the closing finally came around, the numbers that were given to me on day one, were the same at the closing. If anyone ...Jason was everything that I was looking for while shopping for a mortgage. During the largest purchase and decision of my life, he made the whole process so easy. Jason constantly kept me informed every step of the way, and never hit me with any hidden costs or surprises. When the closing finally came around, the numbers that were given to me on day one, were the same at the closing. If anyone is looking for a mortgage, and want someone that will give you his full and personal attention, call Jason. When someone I know is getting a mortgage, the first thing I will hand them is Jason's business card. Thank you again Jason.Read MoreRead Less
Dick Buggs
A short note from Mrs. Buggs and I to thank you folks and you in particular for doing what you said Rocket Mortgage would do...it amazed us as to the speed and efficiency of our application being processed...
We feel that it was a pleasure to find someone who delivered on their promises in record time. We would and do recommend Rocket Mortgage as the only Mortgage one ought to consider....Thanks ...A short note from Mrs. Buggs and I to thank you folks and you in particular for doing what you said Rocket Mortgage would do...it amazed us as to the speed and efficiency of our application being processed...
We feel that it was a pleasure to find someone who delivered on their promises in record time. We would and do recommend Rocket Mortgage as the only Mortgage one ought to consider....Thanks again SamRead MoreRead Less
Johnnie Hailey-Moffo
Eliz was great to work with. She made the process very easy and clear to understand. This is my second time around with Rocket Mortgage. I would do it again because of people like Eliz.
Anthony Landisi
Professional and very informative

Melody O'Connor
I have been with Rocket Mortgage for quite a while and have been very happy with them and with the service they recently gave me regarding a refinance on my house. Lee was so helpful throughout this process and made it "seem like a breeze"! I highly recommend Lee!!!
Larry Fuller
professional, knowledgeable, understood what I was looking for, and was able to help get it done quickly. If I had to do this again, I would want Anthony there to guide me through. Absolutely no pressure and easy to get done.
Karen Portz-Clayton
Honestly when I first thought about using Rocket Mortgage I was not really comfortable with the idea of using a company that I couldn't just walk in the door to talk to when or if a problem came up. It almost held me back from using them until I called and spoke to Chris. His patience and understanding and the assurance he had of himself and the company really put me at ease and allowed me to ...Honestly when I first thought about using Rocket Mortgage I was not really comfortable with the idea of using a company that I couldn't just walk in the door to talk to when or if a problem came up. It almost held me back from using them until I called and spoke to Chris. His patience and understanding and the assurance he had of himself and the company really put me at ease and allowed me to start the process without all the worrying. EVERY step of the way Chris was here for us. I had his cell phone number which I'm sure he regretted but he never made me feel like I was a bother! If he couldn't answer when I called he would send me a text letting me know he would call me right back, and he always did. Extemely personable and very honest. We almost went with a different company and Chris allowed us to explore that option without making us feel obligated or bad and he was even helpful in giving us tips to ask the other company about. As it turned out thanks to Chris' advice the other company wasn't so much on the up and up and when I called Chris back he never gloated about his company being better he just said he was glad that we would be continuing the process with him. You can always hear his smile through the phone which makes spending money a little easier. We've been in the customer service field collectively for over 30 years and Chris is the epitome of what customer service means. Give him a call and let him make the home buying process as easy for you as he did for us!Read MoreRead Less
Tim White
Ryan was very helpful and professional! Thank you!
Mary Brown
Ryan was the first person I encountered at Rocket Mortgage.
He was honest, helpful and walked me through the process. I felt he was looking out for my best interest. Even when I didn't know who to call and it probably was not his job. He never hesitated to help me.
Norm VanNostrand
Jack was very help and extremely easy to work with. He was there for us anytime we needed help or just had a question about the process of our refinance. He made the process easy and painless and we closed our loan in less than 3 weeks, with no issues.