Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Bob Elsloo
Shmuel was top notch, and was quick in responding to our every need. This was my sixth closing over a near 30-year period of ever changing closing procedures. My wife and I just completed our third together this morning. My father was a banker as was my wife until we moved up to Sterling in 2002 when she retired. Both of us were indoctrinated with traditional methods using one institution for ...Shmuel was top notch, and was quick in responding to our every need. This was my sixth closing over a near 30-year period of ever changing closing procedures. My wife and I just completed our third together this morning. My father was a banker as was my wife until we moved up to Sterling in 2002 when she retired. Both of us were indoctrinated with traditional methods using one institution for borrowing and closing. The Rocket Mortgage approach was much different than those previous experiences, in that the total process involved dealing with many compartmentalized functions. That was new to us, but we can understand how specialists can streamline activities in each compartment as the process continues; sort of an assembly line approach. Henry Ford invented it, Rocket Mortgage capitalized on it. I will say not all the steps were completely understandable for us being old school borrowers, but Shmuel was there ready to help with those minor instances. The overall experience was great leaving us feeling we're back in the 21st Century. To all, thanks so much for everything!Read MoreRead Less
ChucknAlfreda Miller
I have been very impressed with Rocket Mortgage. I have done a refi and two original mortgages with Rocket Mortgage and I am continually impressed with all of the Rocket Mortgage employees that I have worked with. Brent was very enthusiastic and very helpful in my application for this loan. He was very efficient in getting me my pre-approval letter which helped in negotiating my purchase price....I have been very impressed with Rocket Mortgage. I have done a refi and two original mortgages with Rocket Mortgage and I am continually impressed with all of the Rocket Mortgage employees that I have worked with. Brent was very enthusiastic and very helpful in my application for this loan. He was very efficient in getting me my pre-approval letter which helped in negotiating my purchase price. Brent is top notch, because of people like Brent I will continue to recommend Rocket Mortgage as the best place to get a home loan. Read MoreRead Less
Charles Stasiof
VERY GREAT PERSON to work with.
Roianne Heximer
Robert is very knowledgeable and terrific to work with! He made the entire refi process incredibly easy!
Karen Otto
Tammy Wright has been fantastic to work with during my home search. She has always answered when I called and given me some great advice. My realtor also loved working with her. Buying a home was very stressful for me, and she was always there to calm my concerns. I would recommend her to anyone buying a home. Her service was beyond awesome!! Thanks again, Tammy, for all your help.
Hollie Jacobs
Michael was polite and knew his stuff! I like this gentleman, because he took the time to explain different
types of loans and told me what way to go to buy a house. Just very nice gentleman and I feel that I made
a good friend. Thanks Hollie Jacobs
Katelyn Patricia
Eric is the only Mortgage Banker I would ever trust and work with! He is amazing and his team is efficient and works with a high level of customer service and urgency.
Alexandra Sherman
Ryan was great. Easily the best person I worked with while getting my loan. He's super friendly and very personable. I wish all the staff there was like him.
Nancy Misner Bigenho
Working with Tom was a pleasure. He stayed in constant contact with me throughout the entire mortgage process. He did and excellent job keeping me informed of the process and all the necessary steps I needed to do. I would highly recommend Tom to work with.
Karen Davis Gross Real Estate Professional
Katie did a great job keeping me informed of the loan process.