Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Carol Mozingo
When I called Nathan I was in a bit of a panic. I had been absolutely run through the mill by another (realtor recommended) mortgage company. I just felt it had to be easier. I was feeling as if I were close to tears when I made the call. Nathan listened, calmed me, and told me we were going to work together to make this happen. I had been pre-approved by Rocket Mortgage. He said ok, let's get ...When I called Nathan I was in a bit of a panic. I had been absolutely run through the mill by another (realtor recommended) mortgage company. I just felt it had to be easier. I was feeling as if I were close to tears when I made the call. Nathan listened, calmed me, and told me we were going to work together to make this happen. I had been pre-approved by Rocket Mortgage. He said ok, let's get this going. Here's what will happen next. I told him I had to have a decision by a certain date and he assured me that would not be a problem. I hung up from that first call feeling like a huge weight had been lifted...and it had. Nathan kept in touch with me during the initial process to assure me that things were happening on his end and it's all good. I would rate more than a 5 if that were possible. On another note, the closing title company agent told me that she loves when a buyer uses Rocket Mortgage. She said that the buyer comes in so informed (and I was) that her job is so much easier. Read MoreRead Less
Timothy Turner
Great Job Oscar. You helped us all the way through our refinance. You rock on your customer service skills. Thank you for helping us find the best financial solution for our situation.
Orion Polone
I have had some frustrating experiences when dealing with home loans, thankfully Ken was the exact opposite. He made the process fast and seamless. He was able to help get everything set up and completed quickly, which in my books makes all the difference in the world. A pleasure to work with and I would recommend anyone looking for help with a loan to speak to him as soon as possible.
Rheanna Sasek
Stephanie was knowledgeable and took the time to answer all of our questions. She was prompt with responses and worked quickly to get our refinance completed.
Tonya Hess
Attentive and very responsive!
Kim Anderson
Eric was great, would definitely use Rocket Mortgage again!!!!!
Brittany Pierce
His customer service skills are among the highest that I have ever encountered. A pleasure to work with. Made our re-fi a pleasure and super easy.
Joel Hebdon
Excellent knowledge. Kind. Empathetic. Hard working. Follows through. Available.
Frank Pross
Kristen was easy to talk to very personable would definitely do business with her again
John Zawacki
Bryan was very porfessional and always got back to us if we had a question