Rocket Mortgage Sales Reviews
Rocket Mortgage Sales' Reviews
Tracy Tinsley
Very pleasant to deal with. Acted very professional! Very impressed
Rocket Mortgage Sales' Reviews
Bonnie Mauck
Adam is a very personable and knowledgable person. I enjoyed speaking with him. He answered any question I had so that it was easy for me to understand. He is definitely and asset for Rocket Mortgage.
Adam Zann
Tremendous experience! After working with Jason to purchase our first home, I can't imagine the next experience living up to our now lofty expectations. One day I told Jason, "I'm ready to buy a house," and didn't even have one in mind yet. As it turns out, knowing I wanted one was all I needed. He took it from there and guided me through each step of the process, making sure I understood what I was doing, recommended who I work with, and following up weekly to check progess and my satisfaction. Less than two months after our first conversation we were closing on our new house! I've heard lots of horror stories about the home-buying process, working with Jason and Rocket Mortgage is not one of them.Read MoreRead Less
Thomas Atkinson
I could only give Thomas 5 stars because 6 was not an option. I really cant describe how easy Thomas made this process for me. Each step of the process, Thomas was outstanding, answered all of my questions and really made the whole process seamless to its completion.
Will Gockley
Alex was on top of everything and a pleasure to deal with.
Bill Robinson
I really cannot say enough nice things about Jeremy, but I'll try. The entire process with Rocket Mortgage Rocket Mortgage was possibly the easiest experience I've had with a mortgage or refinance process. I would say that Jeremy had a large part in that.
After visiting the Rocket Mortgage website and starting the process to see if I'd even want to refinance, I received a call from Jeremy who had been assigned my account. He advised of a rate (which I thought was too good to be true), along with the terms for that rate, and an expectation of how the process would play out if I was interested in locking-in right then-and-there.
I usually wouldn't just jump into that something like this over the phone, but Jeremy seemed so squared away with this information that I really trusted him.
During the process Jeremy was consistently available via email or phone if I had a quick question. He had also promised me a quick closing and kept up by checking in with me to make sure I had submitted everything he needed.
Along the way, there was one hiccup outside of Jeremy and Rocket Mortgage's control (an error by third party appraiser), but before I could even process how to address it, Jeremy called me and already had a few options laid out to keep the process moving without delay.
In the end, I think I closed about a month after Jeremy first called me, just like he had expected. I always read these reviews of people who had great experiences refinancing and I just assumed I wasn't destined for that kind of experience. I guess that's because I hadn't been assisted by a real professional like Jeremy Gabrielson. I cannot recommend him and Rocket Mortgage enough. Read MoreRead Less
After visiting the Rocket Mortgage website and starting the process to see if I'd even want to refinance, I received a call from Jeremy who had been assigned my account. He advised of a rate (which I thought was too good to be true), along with the terms for that rate, and an expectation of how the process would play out if I was interested in locking-in right then-and-there.
I usually wouldn't just jump into that something like this over the phone, but Jeremy seemed so squared away with this information that I really trusted him.
During the process Jeremy was consistently available via email or phone if I had a quick question. He had also promised me a quick closing and kept up by checking in with me to make sure I had submitted everything he needed.
Along the way, there was one hiccup outside of Jeremy and Rocket Mortgage's control (an error by third party appraiser), but before I could even process how to address it, Jeremy called me and already had a few options laid out to keep the process moving without delay.
In the end, I think I closed about a month after Jeremy first called me, just like he had expected. I always read these reviews of people who had great experiences refinancing and I just assumed I wasn't destined for that kind of experience. I guess that's because I hadn't been assisted by a real professional like Jeremy Gabrielson. I cannot recommend him and Rocket Mortgage enough. Read MoreRead Less
Cathy McElhoe
Although I never met Jeremy in person, he was always very very polite and helpful on the phone. His knowledge of the mortgage process was excellent and made our first time of doing a mortgage on line, a pleasant and quick process.
Abdel Nassar
exceptional customer service Jeremy was beyond superb
Christine Baumann
Aime is the smartest, most efficient mortgage professional we have ever worked with. Always on the ball and responsive. Woohoo Aime!
Douglas Ashmun
Very knowledgeable. Very efficient. Matthew listens.