Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Wes Barone
I made the decision one day to give Rocket Mortgage a look to see if they could help me. I downloaded the app and filled out a few questions... right minutes later I received a polite message from Raymn asking if it was OK to call me. Here we are 90 days later and I couldn't be happier. I never thought it could be so easy and Raymn was the reason I chose Rocket Mortgage. He asked the right ...I made the decision one day to give Rocket Mortgage a look to see if they could help me. I downloaded the app and filled out a few questions... right minutes later I received a polite message from Raymn asking if it was OK to call me. Here we are 90 days later and I couldn't be happier. I never thought it could be so easy and Raymn was the reason I chose Rocket Mortgage. He asked the right questions and every time I had a question he was right there to answer a call or text message. Very grateful for the professional and trustworthy experience Raymn provided and I would recommend him to anyone...Read MoreRead Less
Mickey Giarmarco
Tom is incredible I would recommend him to all of my family and friends. He was fast to respond no matter the day or time and was very helpful in making this a very smooth and easy transaction.
Joe Travers
Awesome Job Start-Follow thru-Finish
Ashley Bishop
I really enjoyed working with Jon. This was our first time buying a home and I had all these nightmare stories in my head but he made it seem effortlessly. We closed in a timely manner and he was very patient with us and walked us through each step without making us feel as if we were being a burden. We will definetly use Jon in the furture.
Sara Jordan
Ray was always very courteous and re-assuring. It was my pleasure to work with him.☺
Sherri Dunham
My experience with Austin was awesome! He was so professional, helpful, and a delight to do business with! He was there to help and answer any questions very efficient and so quick! Thanks so much Austin!
Theresa Byington
Mark is awesome! We are first time home buyers. Mark took time with us to explain the process, answer all our questions, and hold our hands. I highly recommend Mark and Rocket Mortgage to anyone looking for a home loan.
Norma Cabazos
Excellent people skills. Very knowledgeable and keeps you informed throughout the process. Gordon thank you so much for everything. Best to you. vr Miss Norma
Trish Haines
Neil was a great help to us. He explained everything to us, so we could understand what was happening and the why of it. If we had and questions he told us or found out about it and let us know right away. We both appreciated all he did for us. He was always pleasant and friendly, couldn't ask for a better person. Thanks Patty & Bruce Haines
Nakesha Young
I have had a wonderful experience with Ali at Rocket Mortgage. Everything was explained to me both verbally and on the Rocket Mortgage site on my documents page. All the documents were signed electronically. They explained to me up front that I would be dealing with teams and I was always given a name and number to call if I wanted to speak with someone. If that person was not available, I was ...I have had a wonderful experience with Ali at Rocket Mortgage. Everything was explained to me both verbally and on the Rocket Mortgage site on my documents page. All the documents were signed electronically. They explained to me up front that I would be dealing with teams and I was always given a name and number to call if I wanted to speak with someone. If that person was not available, I was always instructed to hold on and I got another person who had access to my files and was able to answer my questions. I have never had a better customer service experience. I was offered multiple rates vs points options and allowed to choose which one I thought was best for me in my refinance. It was a great experience. Ali Alshara thanks so much for providing excellent service.Read MoreRead Less